Customer Service Coordinator for Eastern Indonesia

**Customer Service Coordinator**: - Functional area: Service- Country: Indonesia- City: Jakarta- Company name: PT Atlas Copco Indonesia- Date of posting: Oct 16, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...

About us Key accountabilities - Perform remote coordination and consultancy support to onsite field engineers (our local partners) to install network for our customers in the respective country. - Resolve any escalated issues arising from customers and coordinate with onsite field engineers to ensure service is delivered within SLA. - Manage project...

**Responsibilities**: - Maintain and respond to customer chats on WhatsApp and marketplace platforms (Shopee, Tokopedia, TikTok, Website, Blibli, Lazada). - Handle chats related to orders, product details (USP), warranty, product services, and customer complaints. - Resolve customer issues within 48 hours. - Process warranty claims and provide after-sales...

To assist in the preparation and improvement of Standard Operation Procedures. - To implement all policies, activities, procedures, and instructions as relevant and required by the quality management system. - To assist in the preparation of handover of vacant possession to customer. - To attend and handle all customer/ purchaser’s complaints/inquiries and...

About the role As a Customer Service representative at PT Mastro Luxe Indonesia, you will be the first point of contact for our valued customers, providing excellent support and service. Working in a dynamic, fast-paced environment, you will play a crucial role in ensuring customer satisfaction and building long-lasting relationships. This full-time role is...

TechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies integrated projects, products, and services. Our mission and vision: to enhance the performance and drive real change in the traditional and new energy industry. How we do it: by constantly challenging conventions, tackling some of the most complex technical...

CUSTOMER SERVICE EXIM SUPERVISORPT Eusu Logistics IndonesiaResponsibility:· Handle all documents for EXIM process.· Well-developed planning and organization skills· Build a good relation and communication with shipping agent, co loader, vendor & customer.· Well understanding & Good knowledge EXIM regulation and related with custom.· Monitoring shipment...

About the role As a Customer Service representative at PT Mastro Luxe Indonesia, you will be the first point of contact for our valued customers, providing excellent support and service. Working in a dynamic, fast-paced environment, you will play a crucial role in ensuring customer satisfaction and building long-lasting relationships. This full-time role is...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

About the role We are seeking a dedicated and customer-focused Customer Service professional to join our dynamic team at PT Scanwell Logistics Indonesia. As a Customer Service representative, you will play a vital role in delivering exceptional service and support to our valued customers. This full-time position is based in Pulo Gadung, Jakarta.What you'll...