Customer Service Coordinator

**Customer Service Coordinator**: - Functional area: Service- Country: Indonesia- City: Jakarta- Company name: PT Atlas Copco Indonesia- Date of posting: Oct 16, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...

About us Key accountabilities - Perform remote coordination and consultancy support to onsite field engineers (our local partners) to install network for our customers in the respective country. - Resolve any escalated issues arising from customers and coordinate with onsite field engineers to ensure service is delivered within SLA. - Manage project...

**Customer Service Coordinator for Eastern Indonesia Area - CTS Division**: - Functional area: Service- Country: Indonesia- City: Jakarta- Company name: PT Atlas Copco Indonesia- Date of posting: Oct 16, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more....

To assist in the preparation and improvement of Standard Operation Procedures. - To implement all policies, activities, procedures, and instructions as relevant and required by the quality management system. - To assist in the preparation of handover of vacant possession to customer. - To attend and handle all customer/ purchaser’s complaints/inquiries and...

TechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies integrated projects, products, and services. Our mission and vision: to enhance the performance and drive real change in the traditional and new energy industry. How we do it: by constantly challenging conventions, tackling some of the most complex technical...

**Responsibilities**: - Maintain and respond to customer chats on WhatsApp and marketplace platforms (Shopee, Tokopedia, TikTok, Website, Blibli, Lazada). - Handle chats related to orders, product details (USP), warranty, product services, and customer complaints. - Resolve customer issues within 48 hours. - Process warranty claims and provide after-sales...

**Requirements**: - Min D3 any major With GPA 2,75 - Min Fresh graduate and max 2 years in the same position (entry level) - Willing to work in the shifting schedule - Experience in customer service area - Clear articulation and good communication in Bahasa Indonesia - Typing skill with WPM 50 & Accuracy 90% - Fast response, effective and efficient in...

**Requirements**: - Min D3/S1 any major With GPA 2,75 - Clear Articulation and good communication in Bahasa - Have experience in the customer service area - Have experience in sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Has vaccinated 2 dose - Energetic and agile - Min. Fresh graduate and max 2 years in the same position...

Persyaratan - Min D3 any major With GPA 2,75 - Min Fresh graduate and (max 2 years experience) - Work in the shifting schedule - Experience in customer service & Sales area - Typing skill with WPM 50 & Accuracy 90% - Familiar to operate and answer messages on Messenger - Vaccinated min 3 Dose - Able to speak English - Please submit your CV in...

**Responsibilities**: - Assist patients in scheduling appointments and providing information about dental treatments. - Manage patient records and ensure smooth communication between customers and the dental team. - Address and resolve customer concerns with a friendly and solution-oriented approach. - Follow up with patients to ensure satisfaction and...