Officer, Cargo Operations
2 weeks ago
**Position Title**:
Cargo Operations Support Officer
**Report To**:
Senior Officer - Cargo Operations
**Position Summary**:
The position is responsible for managing the cargo's daily operational activities and performance, to achieve and ensure the company's profitability and station revenue.
**Key Accountability**:
- To monitor inbound and outbound documents available for flights before departure and upon arrival.
- To assist warehouse inspections on reported cases of mishandling, pilferage, delivery of damage shipment and process reports for recovery.
- To ensure smooth and orderly delivery of cargo, Airways Bills (AWB) confirmation, complete Customs documentation, shipping order (DO) and release authority before release to consignee.
- To ensure that vendors deliver their services according to their contracts and Service Level Agreement (SLA).
**Qualification & Working Experience**:
- SPM, DVM, STPM, Diploma or Bachelor’s Degree or higher tertiary qualification in any field
- Minimum 3 years of working experience in cargo, airline or aviation services
**Area of Experience**:
- Cargo, airline or aviation services, customer services.
**Personality Traits**:
- Stress resilience, good in time management, detailed oriented, high self
- discipline and good communication skills
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