Business Development Manager

1 week ago

Medan, Indonesia PT. Otten Coffee Indonesia Full time

**We can promise you an environment that not only encourages your best, but also rewards with plenty of room to grow.**

**Otten Coffee is tech-enabled and vertically
- integrated specialty coffee company with strong digital presence and omnichannel ecosystem to transform coffee drinking culture in Indonesia.**

**#MengopikanIndonesia**

**Culture**:
**At Otten Coffee, Our success is powered by people and technology.**

**We encourage our employees to act like entreprenuers.**

**We are always seeking new ways for a growth stage and to amaze community and customers.**

**Integrity and Loyality is the core of who we are at Otten Coffee.**

**Give us your best and we will give you ours.**

**Summary of Position**:
Otten Coffee *Business Development Manager* is focus and responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff.

You will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies as well as lead generation process include sales, business development representative, appointment setter and closing deals.

We go above and beyond in Indonesia coffee Industy with seemless shopping and coffee experience. You are supportive of the team you work with as you all grow together.

If you are someone who are coffee lovers, fun, self motivated, friendly and love to assist customers from zero knowledge to coffee enthusiast with many products and services, You'll be glad you applied to Otten Coffee.

**Responsibilities**:

- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Hiring, training, and overseeing new staff.
- Responding to customer complaints and concerns in a professional manner.
- Developing and arranging promotional material and in-store displays.
- Preparing detailed reports on buying trends, customer requirements, and profits.
- Monitoring inventory levels and ordering new items. Taking inventory count periodically

**Qualifications**:

- Passionate about coffee and eductation
- A minimum of 3 years experience working in a retail environment, ideally in a managerial role.
- Strong leadership and customer management abilities.
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Great communication and interpersonal skills.
- Ability to organize, prioritize, multitask and be flexible
- Must have a positive work attitude and team player
- Be able to follow simple directions and demonstrate accountability.
- Ability to manage schedules and inventory

**Experience**:

- Store Unit Manager: 2 years (required)

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