IT Helpdesk/infrastructure Engineer

Jakarta Engineering and Technology Experienced (Individual Contributor) IT Helpdesk Engineer is the backbone of our business. You will help to develop a competitive advantage by defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a...

Jakarta Engineering and Technology Entry Level As an IT Helpdesk, you will be part of a team to ensure the seamless operation of IT services at Garena by providing comprehensive IT support to end-users, maintaining IT assets, ensuring the security and efficiency of our IT systems, and supporting IT needs during events. **Job Description**: - Provide...

**Qualification**: - Max 25 years old - **Diploma degree** majoring in Management/ Telecommunication / Computer Engineering / Electrical Engineering / Informatics or other related majors. - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). - Skilled in archiving documents neatly and...

Persolkelly Indonesia is currently assisting clients, **Japanese Technology Company**, to find the best talents for IT Infrastructure & Support roles to **Work in Japan**. We are looking for **Japanese Speaker **individuals that seeking professional paths in Japan. Whether you're a recent graduate, professional, or simply someone with a desire to experience...

Responsibilities:Diagnose, troubleshoot, and resolve complex hardware, software, and network issues.Manage and maintain systems such as Active Directory, DNS, DHCP, and VPN connections.Perform root cause analysis and provide permanent solutions for recurring incidents.Create and maintain technical documentation, troubleshooting procedures, and user...

Job Description:Supporting daily IT infrastructure operations (network, firewall, server, cloud).Monitoring and maintaining network devices (Aruba Central) and firewall (Fortigate).Managing on-premise servers, AWS cloud resources, and Active Directory.Troubleshooting IT issues and handling helpdesk tickets.Managing IT assets, licenses, and vendor support...

Provides technical assistance and support to customers Receives and answers, within well-established guidelines, to call center questions and complaints Answers users' inquiries regarding software and hardware operation to resolve problems Dispatches service requests on a day-to-day basis and escalates issues to 2nd level troubleshooters Maintain a...

[IT Helpdesk Officer]About YCAB FoundationFounded in 1999, YCAB Foundation envisions breaking the cycle of poverty by utilizing financial inclusion as a tool to expand and strengthen education for adolescents from urban poor families. YCAB has impacted over 5 million youth and empowered more than 200,000 ultra-micro entrepreneurs. In 2024, YCAB Foundation...

Design and implement scalable infrastructure solutions on GCP, ensuring high availability and reliability. - Deploy and manage Kubernetes clusters (e.g., GKE) to orchestrate and optimize microservices. - Develop and maintain CI/CD pipelines using GitHub Actions to streamline the software delivery process. - Collaborate with development teams to align...

Company DescriptionYOUR (formerly Yourpay) is a neobank focused on empowering and transforming the lives of underbanked mothers and families in rural areas of Indonesia. Our goal is to provide secure, affordable, and user-friendly financial services to Indonesian migrant workers around the world. We offer a comprehensive platform for payments, transfers,...