Head of Critical Facilities

2 days ago

Jakarta, Jakarta, Indonesia BDx Data Centers Full time $100,000 - $200,000 per year

Company Overview:

BDx
is Asia's fastest-growing data center platform, delivering colocation, build-to-suit, managed services, and interconnection solutions for hyperscalers, large enterprises, and AI customers. Operating across high-growth markets—including Indonesia, Hong Kong, Singapore, and Taiwan—BDx currently boasts 110+ MW of contracted capacity, with a land bank scalable up to 750 MW.

What sets BDx apart is our integration of AI-optimized infrastructure, energy-efficient design, and sovereign-grade compliance—enabling future-ready, sustainable operations. We go beyond traditional data centers by offering tailored solutions powered by renewable resources.

BDx
is a portfolio company of I Squared Capital, a leading global infrastructure investor with a focus on digital infrastructure, energy, utilities, and transportation.

Learn more:

Duties and Responsibilities:

  • Oversee end-to-end site operations and all critical physical infrastructure to ensure high availability, zero-incident performance, and full compliance with customer SLAs.
  • Ensure consistent execution of EOP/MOP/SOP across all sites and uphold the highest standards of safety, quality, and operational discipline.
  • Lead and manage 24x7 engineering and technical teams, providing direction, escalation support, and maintaining strong site readiness at all times.
  • Oversee routine and emergency operations for critical systems including switchgear, generators, UPS, power distribution, chillers, cooling towers, CRAC/CRAH units, and building monitoring systems.
  • Drive PUE optimization and overall efficiency improvements through structured programs and close coordination with the leadership team.
  • Manage site capacity planning and ensure equipment maintenance is executed according to standards, schedules, and operational requirements.
  • Lead incident management activities, including communication, on-site coordination during customer-impacting events, and driving RCA with clear action plans to prevent recurrence.
  • Act as the primary technical escalation point and ensure rapid, effective response to operational issues, including after-hours emergencies.
  • Drive operational improvement initiatives, coordinating with internal and external teams to deliver projects from conception to completion.
  • Support new facility designs and infrastructure enhancements to ensure alignment with operational standards and long-term reliability.

Qualification and Experience:

  • Bachelor's degree or above in Engineering or related field.
  • 10+ years of direct experience managing a data center or multiple data centers, with a strong track record of high availability and zero-incident operations.
  • Engineering background with strong MEP focus, including electrical, mechanical, and cooling infrastructure.
  • Experience managing full asset lifecycle and executing replacement/refurbishment of aging DC equipment in a live environment without customer impact.
  • Strong operational leadership, capable of leading 24x7 mission-critical teams (Facility Managers, Cluster Managers, Engineers, and Technicians).
  • High EQ and executive presence, able to work effectively with frontline technicians, cross-functional teams, and C-level customers.
  • Operational discipline and risk mindset, ensuring strict adherence to EOP/MOP/SOP and all site safety requirements.
  • Ability to drive incident management, including escalation handling, root cause analysis, and preventive action plans.
  • Strong communication skills with the ability to lead customer-facing discussions on technical, operational, and incident-related topics.
  • Fluent in English

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