Technical Operations

1 week ago

Jakarta, Jakarta, Indonesia PT SOLUSI TIGA SELARAS Full time

Requirements:

  • Diploma 3/ Bachelor's Degree in Computer Science or Equivalent
  • Having a minimum of 1 year of experience in TechOps, Software Development, System Administration, and Operations
  • Familiarity with financial transaction flows (e.g, inquiry & payment processing, balance checking, settlement)
  • Experience working with system logs application logs, or monitoring tools (e.g, Datadog)
  • Ability to respond quickly and accurately during incidents or service disruptions.
  • Clear written and verbal communication, especially in documenting investigation steps and explaining technical findings to non-technical stakeholders.
  • Able to work independently or collaboratively in a fast-paced and operationally critical environment.
  • Willing to be on-call or provide support outside of regular hours during high-impact incidents (if needed).

Job Description :

  • Act as first-level technical support for log investigation during operational incidents or error reports.
  • Escalate potential bugs or abnormal system behavior to the engineering/development team as needed.
  • Extract and organize data from logs to support operational needs.
  • Monitor and analyze system/application from various sources (e.g., Log, Datadog)

Job Types: Full-time, Contract

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