Charger Technical Specialist
19 hours ago
V-Green Indonesia is seeking a Charger Technical Specialist to join our operations team. This role focuses on testing, deploying, and maintaining EV charging stations while providing technical guidance and support to partners and operators.
Key Responsibilities:
- Test and evaluate new charging stations, battery-swap cabinets, and technologies, including system integration and vehicle compatibility.
- Conduct software testing, bug fixes, and software upgrades for new and existing charging stations.
- Control quality of charging stations, detect faults, and coordinate resolutions with vendors and internal teams.
- Analyze incidents, propose technical solutions, and deploy corrective actions to resolve operational issues.
- Prepare and release technical documentation, including troubleshooting guides, repair manuals, and maintenance instructions.
- Develop and deliver technical training for distributors, partners, and operators.
- Coordinate installation and sample deployment of charging stations at new locations.
- Liaise with Customer Service (CS) and Operations teams to handle complaints and abnormal charging sessions.
Qualifications:
- Bachelor's degree in Electrical Engineering or related fields.
- Minimum 3 years of experience in operations, technical support, or project management, preferably in EV infrastructure or related industries.
- Strong problem-solving, analytical, and troubleshooting skills.
- Ability to coordinate across multiple teams, including vendors, partners, and internal stakeholders.
- Knowledge of EV charging systems, electrical systems, or software testing is a plus.
- Excellent communication and documentation skills.
- Fluent in English
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