Manager Restaurant

4 days ago

Jakarta, Jakarta, Indonesia PT Upartners Sukses Bersama Full time
Job Summary

Memimpin dan mengelola operasional outlet secara menyeluruh, memastikan standar layanan, kualitas produk, kebersihan, efisiensi biaya, serta mencapai target penjualan dan profit melalui pengelolaan tim yang efektif.

Job Description
  • Mengelola operasional outlet harian (opening–closing).
  • Memastikan service, kualitas makanan/minuman, dan kebersihan sesuai SOP.
  • Menyusun forecasting, manpower planning, roster, dan mengelola absensi.
  • Mengawasi cost control, termasuk COGS, labor cost, waste, dan penggunaan inventori.
  • Menangani komplain pelanggan dan meningkatkan customer experience.
  • Melakukan coaching, training, disiplin kerja, dan evaluasi performa karyawan.
  • Memastikan ketersediaan stok serta menjaga aset dan fasilitas outlet.
  • Membuat laporan operasional, penjualan, dan performa outlet (harian/mingguan/bulanan).
  • Berkolaborasi dengan manajemen untuk program promosi, audit, dan improvement operasional.
Job Requirements
  • Pengalaman min. 2–5 tahun di posisi Head, Supervisor, dan/atau Manager F&B.
  • Memahami SOP operasional, standar service, dan manajemen inventori.
  • Menguasai cost control (COGS, labor, waste) dan analisis penjualan.
  • Leadership kuat, komunikatif, mampu mengambil keputusan cepat.
  • Terbiasa bekerja dengan target.

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