Project Consultant

4 days ago

West Jakarta Jakarta, Indonesia BIPO Full time $60,000 - $120,000 per year

Company Overview

BIPO is seeking senior level programmer to get involved in development of Regional HRMS product to ensure functionality, quality, ease-of-use, intuitive user experience, and maintainability objectives are met.

Key Responsibilities

  • Lead and oversee the end-to-end implementation, configuration, and optimization of the BIPO HRMS Application to ensure successful delivery according to client requirements and project timelines.
  • Provide advanced first- and second-level application or technical support, ensuring complex incidents and escalations are analyzed, resolved, and documented effectively.
  • Conduct in-depth analysis to identify root causes of issues raised by project or application support consultants, and ensure timely and permanent resolutions.
  • Collaborate closely with Quality Assurance and R&D teams to identify software issues, reproduce system errors through controlled testing, and coordinate the delivery of validated program fixes.
  • Serve as a subject matter expert (SME) by providing in-depth knowledge, training, and best practices on system functionality, integration, and optimization.
  • Drive continuous improvement initiatives across internal processes, system documentation, and solution design to enhance operational efficiency and customer satisfaction.
  • Partner with cross-functional teams to ensure alignment between technical solutions and business objectives.
  • Mentor, guide, and coach junior consultants, fostering their growth in technical knowledge, project management skills, and adherence to organizational standards.
  • Act as a trusted advisor to clients, providing recommendations on HR process enhancements and HRMS best practices to optimize business outcomes.

Requirements

  • Bachelor's degree (or higher) in Computer Science, Information Technology, or related discipline.
  • Minimum of 2-3 years' experience in HRIS/HRMS project implementation, application support, or consulting, with a strong understanding of HR systems and business processes.
  • Proven ability to manage multiple projects or client engagements simultaneously while maintaining high quality and client satisfaction.
  • Strong analytical, problem-solving, and troubleshooting abilities, with a proactive and solution-oriented mindset.
  • Advanced proficiency in Microsoft SQL, Microsoft Office, and data analysis or reporting tools.
  • Demonstrated experience collaborating with cross-functional teams (QA, R&D, Product, or Support) to resolve technical or functional issues.
  • Excellent communication, presentation, and stakeholder management skills — able to engage effectively with both technical and non-technical audiences.
  • Strong leadership and mentoring capabilities, with experience guiding junior consultants or project team members.
  • Highly customer-focused, adaptable, and able to work independently under minimal supervision.
  • Certifications in HRIS, PMP, PRINCE2, or related domains are an advantage.

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