Lending Operations Analyst

6 days ago


Jakarta, Jakarta, Indonesia Sinergi Performa Cipta Full time 9,000,000 - 12,000,000 per year

Key Responsibilities :

- Mendukung kegiatan operasional program lending, termasuk validasi dokumen, pelaporan, serta pemenuhan kebutuhan administratif.

- Berkoordinasi dengan tim internal (Product, Credit, Finance) dan pihak eksternal (vendor, mitra) untuk memastikan kelancaran proses operasional.

- Mengumpulkan dan menganalisis data bisnis guna menghasilkan insight yang dapat meningkatkan efisiensi operasional.

- Melakukan benchmarking terhadap produk lending kompetitor untuk mengidentifikasi peluang dan area pengembangan.

- Mengelola dan memelihara laporan operasional secara rutin dengan tingkat akurasi tinggi.

- Menyusun rekomendasi berbasis data untuk peningkatan proses kerja dan pengalaman pelanggan.

- Menangani dan menganalisis kasus atau isu operasional pelanggan untuk menemukan akar masalah dan solusi yang tepat.

- Bekerja dalam lingkungan dinamis dengan tenggat waktu ketat (VUCA environment) dan tetap menjaga kualitas output.

Qualifications :

- Minimal 1 tahun pengalaman dalam bidang project management, business operations, atau operations excellence.

- Mampu bekerja dengan data dalam jumlah besar dan memiliki keterampilan analisis yang baik.

- Menguasai MS Excel / Google Sheets dan MS PowerPoint dengan baik.

- Terampil dalam komunikasi lisan dan tulisan dalam Bahasa Indonesia dan Inggris.

- Memiliki ketelitian tinggi, adaptabilitas kuat, dan mampu bekerja di bawah tekanan.

- Memiliki pemikiran kritis, orientasi pada solusi, serta kemampuan untuk berkolaborasi lintas tim.

Job Type: Contract

Contract length: 3 months


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