Business Operations Specialist

6 days ago

Jakarta, Jakarta, Indonesia Mama First Full time $30,000 - $60,000 per year

We are looking for a
Business Operations Specialist
who is passionate about efficiency, structure, and results. This role is crucial in ensuring that our business activities — from projects, events, and partnerships — run seamlessly, efficiently, and profitably.

You'll work closely with cross-functional teams to design systems, manage operations, and continuously optimize processes to support business growth.

About the Role:

Operations Management

  • Develop and optimize Standard Operating Procedures (SOPs) for various business functions.
  • Design, implement, and enhance reporting and tracking systems to monitor performance.
  • Procure and manage project-related needs (e.g., F&B, venues, equipment, vendors).
  • Oversee both new and ongoing operations, ensuring smooth and timely execution.
  • Leverage technology and data to improve efficiency, transparency, and control.

Team Management

  • Recruit, build, and nurture high-performing external and internal teams.
  • Delegate projects and tasks effectively to ensure smooth execution with minimal supervision.
  • Foster collaboration and accountability across departments.

Cost Optimization

  • Develop and maintain strategic partnerships to ensure cost-effectiveness.
  • Apply outsourcing strategies for scalability and operational efficiency.
  • Optimize resource utilization to ensure sustainability and profitability.

Qualifications:

  • Bachelor's degree in
    Business, Management, or related fields
    .
  • Minimum
    1-3 years of experience
    in operations, project management, or business management (experience in healthcare industry is a plus).
  • Excellent skills in
    planning, multitasking, and process optimization
    .
  • Strong analytical and problem-solving mindset with
    attention to detail
    .
  • Ability to
    lead cross-functional teams
    and manage multiple priorities.
  • Proficient in using
    technology tools
    (e.g., Google Workspace, Trello, Notion, or other project management platforms).
  • Fluency in English is a plus

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