SR&T Business Operations Senior Specialist

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now

Work you'll do

As a Business Operations Specialist, you'll play a key role in supporting the day-to-day operations and strategic initiatives of our Southeast Asia Consulting practice. You will work closely with Portfolio and Industry leaders to deliver timely, accurate, and meaningful operational support.

If you're a detail-oriented individual who thrives on structure, teamwork, and problem-solving, we invite you to be part of our Business Operations team and help shape the future of Deloitte Southeast Asia.

Responsibilities:

• Support designated Portfolio(s) and Industry leaders in day-to-day sales operations including pipeline management, sales tracking, and opportunity hygiene activities.
• Prepare regular reporting packages such as monthly Portfolio and Industry MBRs (Management Business Reviews), which include sales analysis, WIP/AR updates, landing point performance, and other KPIs.
• Manage daily operational processes including negative WIP clearing, sales pipeline updates, timesheet follow-ups, close-to-market reports, and project code creation support.
• Support cross-functional collaboration with enabling teams including Revenue Management, Finance, Scheduling, HR, and Clients & Industries (C&I) to consolidate inputs for monthly T&T and CEO-level MBRs.
• Assist in the coordination and delivery of annual revenue and headcount planning exercises.
• Take on special projects or operational initiatives as assigned by the Portfolio and/or Industry leadership.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Specialist across our Firm are expected to:

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams' work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.

Requirements

• Bachelor Degree in Business, Finance, Accounting, or a related discipline.
• 2 to 4 years of experience in business operations, project management, or a similar role, ideally within a professional services or consulting environment.
• Proficient in Microsoft Excel (data analysis, pivot tables, charts), PowerPoint (presentation decks), and Outlook (email and calendar management).
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Effective communicator with good interpersonal skills and a collaborative mindset.
• Self-starter who takes initiative, with a willingness to learn and grow within the role.

Experience in the following areas is highly regarded:

• Familiarity with consulting-specific tools
• Experience in handling internal reporting cycles and planning exercises.
• Knowledge of Power Automate or other workflow tools.
• Be a reliable and trusted team player who is proactive, responsive, and accountable.
• Demonstrate ownership in your work and actively contribute to team outcomes.
• Seek opportunities to grow your knowledge and capabilities.
• Communicate clearly, collaborate across teams, and demonstrate professional integrity in all that you do.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm's business contact number or business email address.