Sales Administration Executive

2 weeks ago

Surabaya, East Java, Indonesia Guntner Asia Pacific Pte Ltd Full time

Your tasks:

The Sales Administration Executive (SAE) provides essential administrative support to the sales team, ensuring smooth operations, accurate record-keeping, and efficient customer interactions. This role bridges sales, customers, and internal departments, allowing sales representatives to focus on selling while handling backend tasks like order processing and reporting.

  • Order Processing
  • Receive, verify, and process sales orders, ensuring accuracy of Purchase Orders details, and customer information.
  • Follow up with customers for payments and drawing approvals.
  • Follow up with factory for order confirmation, production schedule, and shipment schedule.

  • Support export team to verify the shipping documents draft to avoid problems at destination clearance.

  • Customer Service

  • Respond to customer inquiries regarding order status, delivery, billing, and resolve complaints.

  • Provide customer support on customs declaration, and shipment clearance if needed.

  • Sales Support

  • Maintain and update customer databases, sales records, and CRM systems.
  • Support sales team with administrative tasks, such as scheduling meetings or organising events.

  • Assist in preparing quotes, proposals, presentations, and promotional materials.

  • Compliance

  • Ensure compliance with company policies, export/import regulations, and documentation standards.

  • Cross-Functional Alignment

  • Coordinate with other departments (e.g., logistics, finance, marketing) for order fulfilment and issue resolution.

  • Additional Responsibilities

  • Support financial team with accounts receivable reminder and collection.
  • Other ad hoc duties assigned.

Your skills:

  • Excellent command of both spoken and written Japanese and English is essential, to effectively support our Japanese client portfolio.
  • Bachelor's degree or Diploma in Business Administration, Supply Chain Management, Logistics, or related field preferred.
  • 2–5 years of experience in order management, sales support, administration, or import/export management.
  • Proficiency in Microsoft Office (especially Excel for reports) and CRM software (e.g., Salesforce).
  • Understanding of Incoterms and international trade documentation requirements.
  • Strong data entry and record‑keeping capability with attention to detail.
  • Good analytical skills to interpret order metrics and improve processes.
  • Strong organizational and multitasking abilities in a fast-paced environment.
  • Must be a strong team player and customer-oriented professional with excellent communication, analytical, organizational, and relationship management skills.

What we offer:

  • An open corporate culture
  • Exciting projects with creative freedom, short decision-making processes
  • An attractive remuneration package
  • Corporate benefits with various providers

  • Sales Executive

    1 week ago

    Surabaya, East Java, Indonesia PT. FM Global Logistics Full time

    Sales and Negotiation (Actively pursue and close new business opportunities for freight forwarding services)Customer Relationship Management (Build and maintain strong, long-lasting relationships with both new and existing clients to ensure customer satisfaction and loyalty.)Market Research and Opportunity Identification (Conduct thorough market research to...

  • Administrative Assistant

    5 days ago

    Surabaya, East Java, Indonesia OMNI IT Consulting Full time

    Company DescriptionOMNI IT Consulting, based in Surabaya, Indonesia, has been delivering reliable and innovative IT solutions since 2018. Trusted by both local and international brands, the company focuses on providing high-quality services to meet clients' specific needs. OMNI IT Consulting takes pride in fostering a collaborative and technologically...

  • Territory Sales Executive

    5 days ago

    Surabaya, East Java, Indonesia Multi Bintang Indonesia Full time

    Join us as aTerritory Sales Executive, where you'll manage territory performance, support and oversee DSRs (Distributor Sales Representative), and act as a trusted advisor to top-tier outlets. You'll drive sales growth through value-added activities, ensure Hero SKU availability, and execute in-store strategies. With a strong focus ondata analysis, you'll...

  • Territory Sales Executive

    3 days ago

    Surabaya, East Java, Indonesia The HEINEKEN Company Full time

    Join us as a Territory Sales Executive, where you'll manage territory performance, support and oversee DSRs (Distributor Sales Representative), and act as a trusted advisor to top-tier outlets. You'll drive sales growth through value-added activities, ensure Hero SKU availability, and execute in-store strategies. With a strong focus on data analysis, you'll...

  • Sales Executive Surabaya

    2 weeks ago

    Surabaya, East Java, Indonesia PT Berkat Artisan Indonesia Full time

    About the Company:Bottega & Artisan is a company specializing in premium building and interior materials. We focus on delivering high-quality products that combine functionality, craftsmanship, and timeless design.Position Overview:We are looking for a qualified and motivated Sales Professional to join our growing team. This position is responsible for...

  • Sales Executive

    7 days ago

    Surabaya, East Java, Indonesia Asaba Group Full time

    About the roleAsaba Group is seeking an ambitious and driven Sales Executive to join our team in Surabaya, East Java. PT ASABA is National Distribution company for Surveying Tools. As a full-time Sales Executive, you will play a crucial role in driving the company's sales growth and achieving its commercial objectives.What you'll be doingProactively identify...

  • Sales Executive

    1 week ago

    Surabaya, East Java, Indonesia Quds Royal Hotel Surabaya Full time

    Company DescriptionQuds Royal Hotel Surabaya is a 3-star luxurious certified hotel offering 57 cozy, comfortable, and classically designed rooms and suites. Renowned for its exceptional hospitality, the hotel provides a warm and inviting atmosphere for both leisure and business travelers. Conveniently located in the heart of Surabaya, it serves as an ideal...

  • Sales Executive

    2 weeks ago

    Surabaya, East Java, Indonesia PT Indogal Agro Trading Full time

    We are seeking a driven and experienced Sales Executive to join our team. As a Sales Executive, you will play a pivotal role in driving the company's growth by identifying and cultivating new business opportunities. This full-time position offers the opportunity to work in an engaging and collaborative environment, contributing to the overall success of the...

  • Sales Executive

    1 week ago

    Surabaya, East Java, Indonesia Indogal Agro Trading Full time

    About the roleAs a Sales Executive at PT Indogal Agro Trading, you will play a crucial role in driving the company's sales and revenue growth. Based in Bali, this full-time position will see you responsible for building and maintaining strong relationships with existing clients while also identifying and securing new business opportunities.What you'll be...

  • Sales Executive

    1 week ago

    Surabaya, East Java, Indonesia Tanrise Property Full time

    Company DescriptionTanrise Property, established in 2003, is a leading property developer in Indonesia with a diverse portfolio including mixed-use developments, modern residential projects, and hospitality ventures. The company has successfully developed properties across major cities like Surabaya, Sidoarjo, Medan, and Bandung. Noteworthy projects include...