Reservation Agent

1 week ago

North Kuta Bali, Indonesia Orivista Villas Full time 36,000,000 - 48,000,000 per year

Orivista Villas sedang membuka lowongan untuk posisi Penuh waktu Reservation Agent di Tibubeneng, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

Persyaratan untuk peran ini:

  • Tersedia jam fleksibel
  • Tidak diperlukan pengalaman kerja untuk posisi ini
  • Gaji yang diinginkan: Rp3,000,000 - Rp4,000,000 per bulan

Responsibilities:

  • Respond efficiently and professionally to guest inquiries via telephone, email, WhatsApp, and OTA (Online Travel Agency)

  • Provide detailed information about room availability, rates, facilities, and special offers.

  • Assist guests with pre-arrival arrangements, including transportation, special requests, and check-in procedures.

  • Provide clear and accurate information about properties.

  • Address guest concerns, complaints, and special requests efficiently to ensure a positive experience

  • Process reservations from various booking channels and update the system accordingly.

  • Strong problem-solving skills and the ability to handle guest concerns professionally.

Requirements:

  • 1 year of experience in the same position

-Freshers can also apply.

  • Hospitality Background

  • Excellent Communication & Writing English skills

  • Good Interpersonal Skills

  • Ready to work in a team and individually

  • Good Attitude and Friendly

  • Computer Literate

  • Able to work under pressure

  • Domiciled in Bali

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