Finance Sr. Supervisor

4 days ago

Jakarta, Jakarta, Indonesia ATI Business Group Full time 15,000,000 - 30,000,000 per year

We are seeking a performance-driven Senior Supervisor to lead and develop a high-performing finance operations team of approximately 50–60 professionals across multiple finance pillars, including Accounts Payable (AP), Accounts Receivable (AR), Reconciliation, Commission Chasing, and Accounting Support.

The ideal candidate is a proactive problem solver with strong analytical capability, finance process knowledge, and leadership maturity. You are highly organized, detail-oriented, and able to coach teams to deliver high-quality results while maintaining compliance and operational integrity.

Key Responsibilities:

  • Oversee and manage daily operations across AP, AR, Reconciliation, Commissions, and/or Accounting functions.
  • Monitor team performance to ensure adherence to SLA, accuracy, and quality standards.
  • Drive problem resolution through root cause analysis, corrective actions, and continuous process improvements.
  • Provide coaching, mentoring, and performance management for Supervisors and team members.
  • Manage escalations effectively and collaborate with cross-functional stakeholders and regional finance partners for timely issue resolution.
  • Oversee workload planning, performance reporting, business review preparation, and operational governance.
  • Evaluate data and performance metrics to identify trends, discrepancies, and opportunities for optimization.
  • Influence cross-functional outcomes and strategic initiatives while maintaining compliance with internal policies and frameworks.

Qualifications:

  • Excellent communication skills in English, both written and spoken, with the ability to engage professionally with stakeholders.
  • Strong analytical thinking, problem-solving ability, and sound judgment in decision-making.
  • High attention to detail with strong ownership and accountability.
  • Proven ability to work effectively in a fast-paced operational environment with shifting priorities.
  • Flexible and adaptable to changes in business needs and working schedules.
  • Willingness to support extended hours, weekend, or public holiday operations when required.
  • Prior experience in finance operations is preferred.
  • Willing to be based in BSD City or Central Jakarta.

Be Part of ATI Journey:

Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI's singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 900 employees providing services to our clients across the globe.

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