Sales Administrator

6 days ago

Tangerang, Banten, Indonesia Sahabat Full time 20,000,000 - 40,000,000 per year

Inside Sales & Customer Account Executive (B2B Growth & Lead Management)

Location: BSD City / Kawasan Industri Blessindo, Legok

Company:
PT. Sahabat Jadi Jaya

Division: B2B Trading & Supply Solutions

Employment Type: Full-time

About the Role

We're expanding our B2B network and looking for a motivated
Inside Sales & Account Executive
to help us grow.

You'll be responsible for developing new leads, managing existing customer accounts, and ensuring smooth order-to-delivery coordination between our sales, operations, and logistics teams.

This role combines
sales administration, client relationship management, and business development,
ideal for someone who enjoys structure but also loves connecting with people and identifying new business opportunities.

Key Responsibilities

  • Generate new B2B leads
    through online research, inbound inquiries, referrals, and CRM tools.
  • Qualify potential customers, understand their requirements, and prepare tailored quotations or proposals.
  • Manage customer accounts from inquiry to order fulfillment — ensuring accuracy, responsiveness, and high satisfaction.
  • Coordinate with internal teams (production, warehouse, logistics, and finance) to ensure timely delivery and invoicing.
  • Maintain and update CRM databases, sales pipelines, and activity reports.
  • Support marketing campaigns and follow up on inbound leads from digital channels.
  • Provide feedback on market trends, pricing, and competitor activities to the management team.

Qualifications

  • Bachelor's degree in Business, Marketing, or related field.
  • 1–3 years of experience in B2B inside sales, customer service, or account management.
  • Strong communication skills — verbal and written (English & Bahasa Indonesia).
  • Organized, detail-oriented, and proactive in follow-ups.
  • Familiar with CRM or ERP systems (experience with Odoo, HubSpot, or Salesforce is a plus).
  • Comfortable working with data, sales pipelines, and administrative processes.
  • A self-starter who enjoys learning about products, markets, and customer needs.

What We Offer

  • Competitive salary and monthly incentives based on performance.
  • Supportive team culture and mentorship from experienced B2B professionals.
  • Training in CRM & ERP systems, international trade processes, and account management.
  • Opportunities to grow into senior sales or business development roles.

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