Computer Support Specialist

1 week ago

Bandung, West Java, Indonesia RAMAI Full time 200,000 - 400,000 per year

Responsibilities:

  • Respond to customer.
  • Handle customer complaints with professionalism and empathy
  • Provide effective solutions and follow up to ensure customer satisfaction.
  • Collaborate with internal teams to resolve complex issues.
  • Maintain a positive, patient, and service-oriented attitude at all times.

Requirements:

  • Fluent in English (spoken and written)
  • Min. 1 year experience as E-commerce Customer Support
  • Excellent communication and interpersonal skills
  • Patient, empathetic, and solution-oriented
  • Familiar with customer service tools (email, chat apps, CRM) is a plus
  • Willing to work in shifts

What We Offer:

  • Supportive and inclusive work environment
  • Oportunity to grow with a fast-moving company
  • Full onboarding and training provided
  • Competitive salary

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