Sales Assistant

2 weeks ago

Kelapa Gading Jakarta, Indonesia Home Fresh Full time 3,000,000 - 5,000,000 per year

Home Fresh sedang membuka lowongan untuk posisi Penuh waktu Sales Assistant di Pegangsaan Dua, Daerah Khusus Ibukota Jakarta. Lamar sekarang untuk menjadi bagian dari tim kami.

Persyaratan untuk peran ini:

  • Mencari kandidat untuk bekerja pada:
  • Senin pagi
  • Selasa pagi
  • Rabu pagi
  • Kamis pagi
  • Jumat pagi
  • Sabtu pagi
  • Minggu pagi
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini

Tugas Utama (Fokus pada Penjualan)

  1. Mencapai Target Penjualan: Bertanggung jawab utama untuk mencapai dan melampaui target penjualan yang telah ditetapkan (harian, mingguan, bulanan, atau tahunan).
  2. Menjual Produk/Layanan: Menawarkan, menjelaskan, dan menjual produk atau jasa perusahaan kepada calon pelanggan (prospek) dan pelanggan yang sudah ada.
  3. Mencari dan Mengembangkan Prospek: Mengidentifikasi, meneliti, dan menghubungi calon pelanggan baru (melalui cold calling, networking, atau riset pasar) untuk memperluas basis pelanggan.
  4. Melakukan Presentasi dan Demonstrasi: Menyajikan informasi produk/layanan secara meyakinkan, termasuk melakukan demo produk jika diperlukan, untuk menyoroti nilai dan manfaatnya.
  5. Negosiasi dan Penutupan Penjualan: Bernegosiasi mengenai harga, persyaratan, dan kontrak, serta memastikan transaksi penjualan berhasil ditutup.

Tanggung Jawab (Fokus pada Pelanggan dan Pasar)

  1. Membangun Hubungan Pelanggan: Menciptakan dan memelihara hubungan yang kuat, positif, dan berkelanjutan dengan pelanggan untuk mendorong pembelian berulang (loyalitas).
  2. Memahami Kebutuhan Pelanggan: Secara aktif mendengarkan dan menganalisis kebutuhan, masalah, atau tantangan pelanggan untuk menawarkan solusi produk yang paling relevan.
  3. Memberikan Product Knowledge: Memastikan pemahaman yang mendalam tentang semua spesifikasi, fitur, kelebihan, dan kelemahan produk/layanan yang dijual.
  4. Layanan Purna Jual (After-Sales Service): Memastikan kepuasan pelanggan setelah transaksi, termasuk menindaklanjuti keluhan atau pertanyaan pasca-pembelian.
  5. Analisis Pasar dan Kompetitor: Memantau tren pasar, dinamika industri, dan aktivitas pesaing untuk menginformasikan strategi penjualan yang efektif.

Tugas Administratif dan Pelaporan

  1. Manajemen Pipeline: Mengelola seluruh proses penjualan dari awal (prospek) hingga akhir (penutupan) menggunakan sistem CRM (Customer Relationship Management) atau alat bantu lainnya.
  2. Administrasi Penjualan: Mengurus dokumen-dokumen terkait penjualan, seperti penawaran harga, kontrak, faktur, dan laporan data penjualan.
  3. Pelaporan Kinerja: Menyusun dan melaporkan hasil penjualan, progress prospek, dan hambatan di lapangan kepada manajemen secara berkala.
  4. Koordinasi Internal: Berkoordinasi dengan tim lain, seperti Marketing (untuk lead generation dan materi promosi) dan Customer Service (untuk penanganan masalah pelanggan), guna kelancaran proses.

Note : Bersedia ditempatkan diseluruh cabang

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