IT Service Management

6 days ago

Jakarta, Jakarta, Indonesia AVOWS TECHNOLOGIES PRIVATE LIMITED Full time 4,000,000 - 12,000,000 per year

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related discipline.
  • 3–5 years of experience in IT Service Management or a similar role.
  • Proficient in English in both verbal and written.
  • Strong knowledge of the ITIL framework (certification is a plus).
  • Practical experience with at least one ITSM platform such as ServiceNow, Jira Service Management, or similar.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in ITSM monitoring tools such as Dynatrace, Zabbix, Nagios, and others.

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