Service Manager

6 days ago

Jakarta, Jakarta, Indonesia PT. Abe Mandiri (Dunia Motor) Full time 9,000,000 - 12,000,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Service Manager at PT. Abe Mandiri (Dunia Motor), located in Jakarta, Indonesia. The Service Manager will be responsible for overseeing the service department, managing service staff, ensuring customer satisfaction, handling service-related issues, developing strategies to improve efficiency, maintaining service records, and coordinating with other departments to assure seamless operations. The role also involves monitoring and controlling service-related expenses, ensuring compliance with company policies and standards, and supporting the development of the service team through training and performance evaluations.

Qualifications

  • Excellent leadership, team management, and interpersonal skills
  • Strong problem-solving, decision-making, and organizational skills
  • Proficiency in using service-related software and tools
  • Ability to develop strategies to improve service operations and efficiency
  • Knowledge of industry standards and practices
  • Experience in customer service and maintaining customer satisfaction
  • Bachelor's degree in business management, automotive engineering, or related field
  • Ability to work independently and collaboratively with other departments
  • Fluent in Indonesian and proficient in English
  • Will be placed in Batulicin, South Kalimantan

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