Team Leader, QA, Trainer Bahasa Indonesia

6 days ago

Surakarta, Central Java, Indonesia Teleperformance Full time 8,000,000 - 12,000,000 per year

We are currently looking for experienced professionals to join us as Team Leader, Quality Analyst, and Trainer for our Financial Services for Bahasa Indonesia.

Qualifications:


• Minimum 1 years of experience in Sales / Telemarketing / Customer Service.


• Proven ability to manage a team and achieve sales targets consistently.


• Strong data analysis skills to monitor performance and develop improvement strategies.


• Excellent negotiation and communication skills, with the ability to motivate and drive team performance.


• Detail-oriented, analytical, and capable of problem-solving in a fast-paced environment.


• Comfortable working with KPI-driven targets and adaptable to change.


• Willing to work onsite in Surakarta with a shifting schedule.


• English proficiency is an advantage.

We offer:


• A professional and supportive work environment.


• Opportunities for career growth in the contact center sales industry.


• Training and development programs to enhance leadership and technical skills.

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