Associate Coordinator, Warehouse Operations

1 day ago

Jakarta, Jakarta, Indonesia APL Logistics Ltd Full time

Roles & Responsibilities

·       Responsible for the day-to-day operation activities and ensure meet with customer's requirements

·       Provide capacity plan by daily to 2PL partner

·       Timely input data into system based on SOP

·       Follow up to 2PL and Factories if any discrepancy

·       Communication with CS team and factories for solving the problem

·       Communication with carrier/shipping line for shipment arrangement

·       Review 2PL performance by weekly and monthly basis

·       Report local issues that may affect shipment to consignee (non-compliant vendors/carrier space/ or docs problems/delayed vessel etc).

·       Coordinate with manager/team leader daily issues that may affect shipment (late deliveries or documents/inaccurate final booking details/carrier or warehouse problems)

·       Provide data for origin KPI and coordination with customs officer.

Qualification

· years of experience in Freight Forwarding / Logistics industry.

·       Knowledge in Sea / Air Freight will be added advantage.

·       Pleasant personality with positive working attitude.

·       Possess excellent communication and interpersonal skills.

Requirements

·       Familiar with Ms. Excel and Ms. Power point

·       Knowledge to develop KPI will be added advantage

·       Good communication with English and written

·       Able to work in shift

·       Willing to work on site warehouse in Cakung North Jakarta area

Key Result Areas

·       Customer satisfaction through excellent service

·       No service failure

·       Timely transmission of reports

·       Discipline

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