Customer Service Representative

6 days ago

Yogyakarta, Yogyakarta, Indonesia PT Abhitech Matra Indah Full time 200,000 - 400,000 per year

Job Description

  • Manage and operate the community of our social software platform.
  • Communicate with customers via the software in real-time, respond promptly to inquiries, and guide customers to place orders.
  • Provide regular feedback on software usage and customer interactions to ensure smooth community operations.
  • May require shift work, including night shifts.
  • 6 days off per month.
  • Office-based work with paid training and performance assessment. Minimum passing rate: 80%.

Requirements

  • Previous experience in customer service.
  • Able to communicate with customers in English via chat, with a reasonable typing speed.
  • Familiar with internet usage; sales experience is a plus.

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