Client Relation

4 days ago

Jakarta, Jakarta, Indonesia Private Advertiser Full time 60,000,000 - 120,000,000 per year

a leading law firm in Indonesia, is seeking experienced professionals to join our dynamic team as Client Relations/ Business Development. We are looking for individuals who are passionate about maintaining operations, building client relations, possess excellent communication skills, and have a strong background in business within a professional service firm. If you thrive in a fast-paced environment and are eager to contribute to our firm's growth, we encourage you to apply.

Position 1: Client Relations

Responsibilities:

* Develop and maintain strong relationships with existing clients, serving as their primary point of contact for all inquiries and concerns.

* Proactively engage with clients to understand their needs, address any issues, and ensure client satisfaction.

* Collaborate with internal teams to ensure effective delivery of legal services and timely resolution of client queries.

* Identify opportunities to upsell and cross-sell services to existing clients, promoting our firm's full range of legal offerings.

* Monitor client feedback and provide recommendations for improving client experience and relationship management.

Position 2: Business Development

Responsibilities:

* Conduct market research to identify potential clients, industry trends, and competitive intelligence.

* Generate leads and initiate contact with potential clients through networking, events, and other business development channels.

* Prepare and deliver persuasive presentations and proposals to showcase our firm's expertise and services.

* Collaborate with lawyers and practice groups to develop tailored strategies for client acquisition and retention.

* Assisting BD Manager to attend industry conferences, seminars, and networking events to represent the firm and build relationships with key stakeholders.

Requirements:

  1. Bachelor's degree in Business, Communications, Management, Accounting, Economic, Human Resources Management or a related field from reputable university. An MBA or graduate from abroad is an advantage.

  2. Minimum of 3 years of working experience in the relevant position in a professional service firm, preferably in the legal industry.

  3. Excellent interpersonal and communication skills, with the ability to build and maintain relationships with clients and stakeholders.

  4. Strong business acumen and understanding of professional services principles.

  5. Excellent interpersonal and communication skills.

  6. Self-motivated, proactive, and able to work effectively in a team-oriented environment.

  7. Detail-oriented with strong organizational and time management abilities.

  8. Proficiency in English (professional level) is a MUST, both oral and written.

If you are ready to take on an exciting role in client relations or business development, please submit your resume, along with a cover letter, detailing your relevant experience and why you believe you are the ideal candidate for the position. Preferably, those who have worked in a law office.

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