Operations Strategist Manager

4 days ago

Jakarta, Jakarta, Indonesia Indodana Full time $40,000 - $80,000 per year
Job Description
  • Partner with the operations leadership team, including partner operations across all segments, partner integrations, and launch teams to ensure smooth and efficient operations.
  • Evaluate current processes, technologies, and workflows to identify areas for improvement and implement solutions to enhance partner experiences.
  • Develop and implement strategies to increase operational efficiency and scalability while maintaining high standards of quality.
  • Define key metrics, targets, and measurements to manage day-to-day business operations and improve transparency of team performance.
  • Ensure all operational data analysis related needs are met and produce timely reporting and analysis for the operations team.
  • Create and manage all financial plans, including forecasting and tracking performance.  Develop and implement action plans as needed.  
  • Develop and maintain staff capacity plans for all Platform Operations functions.
  • Collaborate cross-functionally with other teams such as product, engineering, sales, and customer success to drive operational excellence and support company goals.
  • Evaluate, procure, and manage technology stack to support the operations teams.
  • Stay informed about industry trends, best practices, and emerging technologies to drive innovation and maintain a competitive edge.
  • Lead and mentor operations strategist team to develop their skills and grow their careers.
Qualifications
  • Bachelor's degree in business (or related field)
  • 5+ years' experience - background in Operation Strategist, Project Management, Operations Consulting, Process Improvement.
  • Experience working in project management, including designing, implementing, and managing projects.
  • Have min. 2+ years of experience leading a team (operations strategist team is preferred)
  • Change management experience - demonstrating the value, creating trust, and achieving adoption.
  • Experience in organizing, influencing, and directing multiple teams and departments.
  • Ability to draw insights from unorganized information and help drive process improvements accordingly.
  • Strong communication skills, both written and verbal - ability to clearly articulate business issues and recommend / synthesize solutions.
  • Self-starter, motivated by achieving measuring and goals within the team setting. Strong desire to make the entire team successful.

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