Front Office

6 days ago

Denpasar, Bali, Indonesia Kresna Hospitality Full time 2,000,000 - 2,500,000 per year

We are Hiring

Front Officer – (FULL TIME)

We're looking for an enthusiastic and service-minded Front Office (FO) Staff to be part of our growing team. If you have a passion for hospitality, enjoy meeting new people, and love creating great guest experiences, we'd be happy to welcome you on board.

KEY RESPONSIBILITIES

* Welcome and assist guests during check-in and check-out processes

* Handle guest inquiries, requests, and complaints in a professional manner

* Manage room assignments and update guest information in the system

* Coordinate with other departments to ensure guest satisfaction

* Handle payments, deposits, and issue invoices or receipts accurately

* Maintain the cleanliness and organization of the front desk area

* Provide accurate information about hotel facilities, promotions, and local attractions

REQUIREMENTS

* Minimum Diploma/Bachelor's degree in Hospitality, Tourism, or related field

* At least 1 year of experience in Front Office or Customer Service (fresh graduates are welcome to apply)

* Good communication skills in English (both written and spoken)

* Proficient in Microsoft Office and familiar with hotel reservation systems (e.g., VHP, Opera, etc.)

* Pleasant personality, well-groomed, and customer-oriented

* Willing to work in shifts, including weekends and public holidays

Please send your resume to Please include "Front Officer – Kresna Hospitality" in the subject line.

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