People & Culture Manager

6 days ago

Jakarta, Jakarta, Indonesia FWD Insurance Full time $10,000 - $100,000 per year

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit

PT FWD Insurance Indonesia ("FWD Insurance"), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia ("FWD Life") as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan ("OJK").

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

People and Culture Manager has responsible to plan, implement and control overall human resources development practices within the company by maximizing the use of internal and external resources in order to provide sustainable people and organizational development that will support business partners and improving organizational effectiveness. The position holder also responsible in HR business planning and strategy.People and Culture Manager has responsible to plan, implement and control overall human resources development practices within the company by maximizing the use of internal and external resources in order to provide sustainable people and organizational development that will support business partners and improving organizational effectiveness. The position holder also responsible in HR business planning and strategy.This person will:
  • Provide professional work & strategic management for supporting and enhancing the performance of Human Resources Department.
  • Design and deliver Organization Development and change management strategies, processes and interventions that support FWD to be a high performing organization; to include initiatives which foster a high-performance culture, where valuing learning, continuous improvement and diversity are the norm.
  • Design and Implement Talent Management infrastructure, framework, and strategies to support the organization goals.
  • Responsible for annual talent review, talent retention through assessment, career development, coaching and counselling program, etc.
  • Responsible for updating, reviewing & redesigning the Organization Development procedures if needed, to achieve the goals strategically.
  • Responsible for the FWD job evaluation system, advising on job design, job descriptions and the correct grading of jobs.
  • Evaluate, analyze and improve Organization Development program for all employee.
  • Consults with management on performance, organizational and leadership matters. Conducts needs assessments to determine measures required to enhance employee job performance and overall company performance.
  • Managing and reporting the performance of Organization Development and Talent Management periodically to the BOD.
  • Manage and control all documents related to Organization Development and Talent Management.
  • Design and Implement Diversity & Inclusion framework and strategies to support the company as an inclusive organization.
  • Perform ad hock duties as assigned by superior.

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