HRIS & Analytics Specialist

About the Role

This role acts as the
central owner of Group HRIS infrastructure and people data intelligence
, ensuring that all HR technology, data processing, and analytics across
three business entities
(P2P fintech, multifinance, and collection services) are
standardized, integrated, secure, and business-driven
. The position ensures that
leadership teams and HRBPs receive accurate, real-time workforce insights
to support decision-making, productivity monitoring, and cost governance. This role will directly contribute to
improved data accuracy, HR service SLA discipline, and real-time workforce intelligence
across all business units —
reducing manual effort, minimizing compliance risk, and enabling leadership teams to make faster headcount and cost decisions.

Key Responsibilities

HRIS Administration & System Governance (25%)

• Own and administer Group HRIS platform (e.g.,
  Talenta
  ) — including
  organization structure mapping, role permissioning, workflows, and data process configuration
  for all business entities nationwide.
• Maintain highest
  data accuracy standards
  , running periodic
  audit logs, validation checks, and batch corrections
  for HC master data, cost centers, attendance records, and organizational mapping.
• Manage user access control and cybersecurity settings
  , including backup routines, audit trails, and data privacy according to internal policy and regulatory standards (OJK, ISO, PDPA readiness).

Analytics, Dashboards & Business Insights (15%)

• Design and maintain executive dashboards
  covering
  headcount, attrition trends, attendance compliance, manpower cost ratio, productivity per headcount
  , and
  branch performance heatmaps
  .
• Prepare
  Monthly Business Review (MBR) data packs
  for CHRO/CEO review, ensuring
  data visualization supports business narrative and decision-making
  .
• Build
  automated reporting scripts and query-based extraction
  to reduce manual reporting dependencies.
• Perform
  ad-hoc workforce analytics
  including
  turnover root-cause deep dives, productivity index tracking, overtime cost burn-out monitoring
  , and workforce forecasting.

Integration & System Enhancement (30%)

• Integrate HRIS with
  E-Sign, biometric attendance devices, payroll/export formats, and internal financial systems
  to ensure workflow continuity.
• Identify process gaps and optimize
  approval flows, onboarding/offboarding workflows, performance module configuration
  , and digital form adoption.
• Serve as
  bridge between HRBP, HR Operations, Payroll, and C&B teams and external HRIS vendor
  , translating functional needs into
  system enhancement requirements
  .

User Enablement & Internal Support (30%)

• Develop
  user guides, FAQs, video snippets, and process documentation
  to ensure self-service adoption.
• Conduct
  training sessions for HR teams, branch admins, and line managers
  to standardize usage discipline across all operating cities.
• Manage
  incident/ticket resolution
  via vendor coordination and escalate issues based on SLAs.

Job Requirements

• Bachelor's Degree
  in
  Information Systems, Computer Science, HR Technology, or equivalent HRIS specialization experience
  .
• 3–5+ years of hands-on HRIS / HR Analytics experience
  in multi-entity or high-volume workforce environment (fintech, banking, multi-finance preferred).
• Proficient in
  Excel & BI analytics (Pivot, PowerQuery, DAX, Looker/Tableau/PowerBI familiarity)
  ;
  basic SQL or Python
  for data extraction/manipulation is an advantage.
• Strong understanding of
  data governance, validation logic, exception handling, and master data integrity discipline
  .
• Process improvement mindset
  ; able to translate HR operational requirements into
  system logic, automation, and digital workflows
  .
• Demonstrated experience in
  vendor management, requirement documentation, and stakeholder alignment
  .
• High awareness of
  data privacy, security protocols, and role-based access governance
  .