Operation Manager

Daewoong Bio Indonesia, a part of Daewoong Group, is a fast-growing and innovative player in the hospitality industry. We are currently entering an exciting phase of expansion, preparing to launch several groundbreaking projects including BLive Co-Living, BWork Uluwatu Coworking Space, BVilla, BFriend Community Center, and Munduk Smart Farm. To ensure the successful launch and smooth operation of these major developments, we are seeking dedicated and skilled professionals to join our growing team.

"Your growth is Daewoong Group's goal"

Daewoong Group prioritizes the growth of its employees and provides an environment where they can work autonomously and immersively.

Regardless of age/years of service/gender/nationality, we evaluate fairly/objectively/transparently based on their capabilities and performance and compensate reasonably to create a company where employees are the owners.

We believe that our work is meaningful only when the growth of our employees can lead to the growth of our customers and society (WIN-WIN-WIN).

We are waiting for your challenge to grow with Daewoong Group, where you have every opportunity to grow.

We are seeking for a Operation Manager (Co-Working) who can plans and executes events, fosters community engagement, manages vendors, and enhances BWork's Uluwatu (our Coworking Space) brand. BWork is a vibrant coworking ecosystem designed for digital nomads, entrepreneurs, and remote professionals who seek high-performance workspaces in a community-driven environment. With expansion to Uluwatu and integration of BLive Coworking under BWork's operational management, we aim to deliver seamless, high-quality coworking experiences through unified standards and execution.

A. Multi-Site Coworking Operations Management

• Lead daily operational execution and oversee coworking operations at BLive Uluwatu.

• Supervise on-ground team members (coworking, café, kitchen) and manage cross-site schedules.

• Monitor coworking space usage, service quality, and customer satisfaction across locations.

• Maintain consistent branding and service quality between Canggu and Uluwatu.

• Maintain a good coordination between vendors and partners.

B. SOP Development & Implementation – BWork Uluwatu

• Lead the rollout and continuous improvement of Standard Operating Procedures (SOP) in BWork Uluwatu.

• Ensure onboarding, training, and daily execution of SOPs by all new team members.

• Align Uluwatu's operations with BWork standards while adapting to its local context.

C. Strategy & Reporting

• Create and execute operations strategies to achieve business goals including profitability, retention, and member engagement.

• Generate weekly, monthly, and quarterly reports on all operational KPIs, including coworking performance, costs, and inventory.

• Lead budget planning and monitor expenses, COGS, and staffing across sites.

D. Team Leadership & Training

• Conduct training and evaluation programs to develop high-performing staff across locations.

• Involved in interviews, manpower planning, and hiring decisions.

• Foster a strong internal culture of accountability, hospitality, and proactive service.

E. Member Experience & Event Support

• Oversee member feedback and resolution of elevated complaints/issues.

• Support and ideate for community engagement initiatives, events, and icebreaker activities—especially those hosted at BLive pool area.

• Serve as a key contact for strategic partnerships and local collaboration opportunities.

1. Bachelor's Degree in Business Administration, Hospitality, Facilities Management, or a related field
2. Minimum 2 years in operations management, with hands-on responsibility over coworking spaces, cafes, restaurants, or hospitality venues
3. Proficiency in English and Bahasa Indonesia (spoken and written)
4. Willing to work on-site in Bali (Canggu & Uluwatu) and manage multi-location operations
5. Experience managing day-to-day coworking operations, including front desk, member services, and space usage tracking
6. Direct oversight of café or restaurant teams, inventory management, hygiene standards, daily sales tracking, and COGS control
7. Hiring, scheduling, leading cross-functional teams, conducting training, and maintaining team discipline
8. Experience building or rolling out Standard Operating Procedures, especially for new venues or locations
9. Handling member/guest issues, onboarding users, and improving service workflows for higher satisfaction and retention
10. Budget planning, cost control, reporting of daily sales, forecasting, and optimizing labor and supply expenses
11. Familiarity with coworking management platforms (e.g. Nexudus) and POS systems for cafe

• Competitive salary and benefits package (including BPJS as per Indonesian regulations).
• Hands-on experience in pre-opening and co-living operations in Bali.
• Career development opportunities with headquarters and affiliated hotels/resorts in Korea.
• A dynamic work environment serving international digital nomads and long-stay guests.