Application Support for Mobile Application Shield

6 days ago

Jakarta, Jakarta, Indonesia PHINCON Full time 6,000,000 - 12,000,000 per year

Position: Application Support for Mobile Application Shield

Requirements

  • Minimum Bachelor's degree in Informatics Engineering, Computer Science, Information Systems, Electrical Engineering, or other IT-related fields
  • Minimum
    8 years of relevant experience
  • Familiarity with operating systems such as
    Windows and Linux
    ; knowledge of cloud-based systems (AWS, Azure, GCP) is a plus
  • Understanding of network protocols and infrastructure, including TCP/IP, DNS, VPN, firewalls, and IDS/IPS
  • Experienced in managing security applications such as vulnerability scanners, DLP, EDR, SIEM,
    Mobile App Shield
    (focus for this role)
  • Able to coordinate effectively with IT, security, and management teams
  • Experienced in performing
    security product analysis or assessments
  • Capable of creating and maintaining technical documentation and procedures
  • Familiar with
    Jira Service
    for ticketing processes
  • Strong analytical and communication skills; able to work both independently and in a team; willing to comply with BDI policies
  • Background in
    infrastructure or cybersecurity
  • Understanding of mobile app development languages such as
    Kotlin/Java (Android)
    and
    Swift/Objective-C (iOS)

Responsibilities

  • Coordinate with IT, security, and management teams
  • Monitor the performance and availability of security tools and respond to incidents
  • Handle alerts and incidents detected by the tools
  • Investigate and resolve technical or functional issues
  • Provide both temporary workarounds and permanent fixes
  • Document incidents and their resolutions
  • Manage software updates and security patches
  • Test and implement tool upgrades without disrupting operations
  • Develop user guides and troubleshooting documentation
  • Integrate
    security tools
    with other systems
  • Provide data and reports for internal and external audits
  • Develop
    disaster recovery plans (DRP)
    in coordination with internal and external teams
  • Create technical documentation, SOPs, and tool performance reports

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