Application IT Support

Role DescriptionThis is a contract role for an IT Application Support professional. The role is on-site and located in Jakarta, Indonesia. The IT Application Support professional will be responsible for providing technical support for various applications, resolving issues, ensuring smooth operation of business processes, and collaborating with other IT team...

Job Desk:Handle and follow up on user access, verification requests, and application issues while ensuring SLA compliance.Provide technical support during system go-live, new store openings, or company events.Coordinate the application support team to ensure system readiness and effective user support.Develop and maintain operational documentation, manuals,...

Job DescriptionAct as first-level technical support for log investigations during operational incidents or error reports.Escalate potential bugs or abnormal system behavior to the engineering/development team as needed.Extract and organize data from logs to support operational needs.Monitor and analyze systems/applications from various sources (e.g., Log,...

As an Application Support Supervisor, you will lead and manage the application support team to ensure the smooth operation of business applications. You will act as the escalation point for complex technical issues, provide guidance to your team, and collaborate closely with developers and stakeholders to deliver excellent support services. A strong...

Job DescriptionAct as first-level technical support for log investigation during operational incidents or error reports.Escalate potential bugs or abnormal system behavior to the engineering/development team as needed.Extract and organize data from logs to support operational needs.Monitor and analyze system/application from various sources (e.g., Log,...

Job Description:The IT Application Support is responsible for providing technical support and ensuring operational of software applications used within the organization. This role involves troubleshooting application issues, coordinating with vendors and application team, and assisting end-users to ensure optimal application performance and user...

Job Summary:We are looking for an experienced Application Developer to join our development team. The selected candidate will be responsible for maintaining and developing applications, ensuring performance and reliability, and supporting business needs through efficient software solutions.Job Responsibilities:Develop, maintain, and enhance applications...

Monitor, troubleshoot, and ensure the availability of applications running on Virtual Machine (VM) environments.Perform incident handling, log analysis, and coordinate with development or infrastructure teams for issue resolution.Support application deployment, configuration, and maintenance on Linux-based servers.Conduct basic script or code checks using...

Qualifications:Bachelor's degree in Computer Science, Information Technology, Engineering, or a related fieldMinimum 4 years of experience in application/database support and IT operations.Proven experience in application support, incident management, and troubleshooting.Proficiency in SQL query and Java Language.Familiarity with MariaDB and PostgreSQL is a...

Bachelor's degree in Computer Science, Information Technology, Science & Technology, or equivalent.Minimum 3 years of experience as a Java Software Engineer, including relevant application support.Proficient in both Linux and Windows operating systems.Proficient in Linux command line / shell scripting.Proficient in computer networking (routing,...