IT Application Support

7 days ago


Jakarta, Jakarta, Indonesia Bumi Amartha Teknologi Mandiri Full time
  • Provide day-to-day support for internal and external applications, including troubleshooting and issue resolution.
  • Assist in B2B project activities, especially those related to system integration and API-based workflows.
  • Collaborate with internal teams and external partners to ensure stable application performance.
  • Monitor application health and coordinate escalation when needed.
  • Prepare documentation related to incidents, resolutions, and system updates.

Minimum Qualifications

  • Holds a degree in Information Technology, Information Systems, or a related field.
  • Experienced in application support and B2B project environments, particularly those involving integration and API usage.
  • Strong analytical and problem-solving skills.
  • Able to communicate clearly with both technical and non-technical stakeholders.


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