Digital Service

2 weeks ago

Central Jakarta Jakarta, Indonesia PT Kb Valbury Sekuritas Full time 3,000,000 - 5,000,000 per year

KB Valbury Sekuritas is an online brokerage that allows Indonesians to buy and sell stocks, ETFs and mutual funds. We are Indonesia's financial technology platform driven by a mission to educate the importance of investing for the future.KB Valbury Sekuritas is committed to opening the door to access safe, trusted, and affordable investment instruments. Today, KB Valbury Sekuritas as one of the largest brokerage by the number of transactions in Indonesia, with over 1 million investors based on our platform is currently need: Digital Service.

Responsibilities:

  • Maintain a comprehensive understanding of client accounts, including details, status, and related services, to provide accurate support.
  • Efficiently manage and resolve client inquiries related to the full flow of digital transactions, including buying/selling orders, billing procedures, and cash withdrawal/deposit processes.
  • Accurately provide information and guidance to clients regarding their investment accounts, digital platform features, and general capital market inquiries.

Qualifications:

  • Bachelor's Degree from a reputable university.
  • Possesses basic knowledge of Capital Market products (e.g., stocks, Reksadana) and the general flow of digital investment transactions.
  • Highly motivated, customer-focused, and capable of working independently as well as part of a small team.

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