Pt Gtech Digital Asia Visibility Public

2 days ago

Jakarta, Indonesia PT GTECH DIGITAL ASIA Full time

GTech is a global digital technology enabler, we provide integrated digital solutions for multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management and supply chain digitalization.
Provide and maintain work equipment (hardware & software) to support the needs of all employees
**Manage Hardware and Software Troubleshooting**: desktops, laptops, and mobile devices.
**Install Operating System Support**: Proficiency in managing and supporting Windows, macOS, and possibly Linux environments.
**Manage Network Connectivity**: LAN, Wi-Fi, and VPN
**Mange Office Equipment Troubleshooting**: photocopiers, printers, and scanners.
**Manage Meeting Room Equipment**: like projectors, video conferencing, and display screens.
Bachelor’s degree in Computer Science, Information Technology or a related field.
Min 2 years of experience as IT User Support, IT support Analyst, IT Helpdesk, Field Service Technician
Understanding installation operating system such as Windows, MacOS, Linux Environtment
**Having Customer Service Skills**: Strong communication skills
Having experience in handling network infrastructure such as LAN, Wi-FI and VPN
Having good experience handling software and hardware troubleshooting

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