Digital Platform Account Manager

1 day ago

Jakarta, Indonesia PT Telkomsel Ekosistem Digital Full time

**About INDICO**

INDICO is Telkomsel’s subsidiary focusing on creating values in developing Indonesia’s digital ecosystem. As a digital ecosystem enabler, INDICO plays a strategic role both as a platform company and a holding company. As a platform company, INDICO strives to create non-telecom value by enhancing user experience of Telkomsel and INDICO Group services. Currently, INDICO is building three business platforms through a B2B2C model: INDICO Commerce (digital product transaction solution), INDICO Engage (marketing solution), and INDICO DataHub (data solution). As a holding company, INDICO nurtures vertical businesses across sectors: Fita (health tech), Kuncie (edtech), Majamojo (game publishing), and Digital Food Ecosystem (agritech). By harnessing telecom’s commercial and technological assets, INDICO aspires to create a new economy, empowering Indonesians and enabling businesses across sectors to advance Indonesia's digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

**What you will do, but not limited to**:

- Identify and establish strategic partnerships that align with the company’s growth objectives.
- Understand clients’ business objectives and provide tailored digital solutions that drive their success.
- Proactively identify opportunities for upselling and cross-selling our products and services.
- Develop and maintain strong relationships with business partners and key accounts.
- Act as the primary liaison for partners, addressing inquiries and resolving issues to ensure satisfaction.
- Collaborate with internal teams to ensure seamless integration of products and services for partners.
- Monitor partnership performance and generate insights for improvement and growth opportunities.
- Prepare and present regular reports to management on partnership status and results.

**Requirements**:

- Bachelor's degree in Business, Marketing, or a related field.
- Minimum 5-7 years of experience in B2B Partnership Management, Account Management, or similar roles, preferably in the digital industry.
- Ability to navigate complex challenges and provide effective solutions.
- Strong analytical skills, with the ability to interpret data and provide actionable insights.
- Proven track record of establishing and managing successful business partnerships.
- Excellent communication, negotiation, and interpersonal skills.
- Self-motivated with a results-driven approach and the ability to work independently as well as in a team.

**Benefits**
- Attractive total compensation of salary, festive allowance, and annual bonus
- Private Health Insurance
- Working device provided
- Employee Development Program
- Flexible Working Arrangement
- Culture programs
- Mental Health & Well-being program
- Various club and Engagement activities
- Anniversary Leave

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