Supervisor - Custom Brokerage

3 days ago

Jakarta, Jakarta, Indonesia GFS - Global Freight Services Full time 9,000,000 - 12,000,000 per year

Are you a movement maker? Are you seeking new and exciting career opportunities?
Here is what you need to know about the job:
The Custom Brokerage Supervisor plays a key role in coordinating the clearance and delivery of international freight shipments. This role ensures compliance with all regulatory requirements and supports efficient end-to-end logistics operations. The ideal candidate brings hands-on experience in freight documentation, strong organisational skills, and a service-oriented mindset.

Duties and Responsibilities

  • Oversee daily receiving and shipping operations, ensuring timely and accurate movement of goods.
  • Supervise freight flow processes, maintaining communication with suppliers, buyers, shipping lines, agents, and vendors.
  • Address customer inquiries and delivery concerns professionally and promptly.
  • Deliver exceptional service to clients to ensure high levels of customer satisfaction.
  • Coordinate freight handling by ensuring loading/unloading equipment is prepped and ready before shifts.
  • Ensure all shipments are sorted and tagged accurately based on delivery orders and customs requirements.
  • Complete all freight and customs paperwork accurately, maintaining clean and organized records.
  • Investigate and resolve issues such as misdirected shipments and seal discrepancies swiftly.
  • Collaborate with internal teams (e.g., Customer Service, Operations, Compliance) to support smooth customs clearance.

Requirements

  • Minimum 2 years of experience in customs brokerage, not limited experience in import/export operations, shipping documentation within a freight forwarding or logistics company.
  • Holds valid PPJK license (mandatory) – certified and authorized to submit customs declarations on behalf of the company.
  • Strong understanding of Indonesian customs regulations, HS codes, and import/export documentation.
  • PPJK Licence Certified
gfs

If this sounds like you, Apply Now
As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.

  • Customs & Excise Consultant Manager

    5 days ago

    Jakarta, Jakarta, Indonesia SF consulting ID Full time 1,000,000 - 1,500,000 per year

    Company DescriptionSF Consulting, established in January 2004, is a licensed Tax and Business Advisory firm in Indonesia, committed to providing world-class services to its clients. The firm has grown rapidly over the years, guided by strong ethics, integrity, and a focus on delivering high-quality solutions. Recognized for its excellence, SF Consulting is...

  • Customer Service Supervisor

    5 days ago

    Jakarta, Jakarta, Indonesia BIOTA SMART HOME Full time $46,080 - $172,800 per year

    Position OverviewWe are seeking a dynamic Customer Service Supervisor to oversee our Clubhouse-Padel location in Jakarta. This role is perfect for a passionate individual who thrives in a community-focused environment. You will lead a team devoted to ensuring that every interaction is positive and impactful for our members. Your leadership will foster a...

  • Customer Support Supervisor

    5 days ago

    Jakarta, Jakarta, Indonesia PayJoy Full time $30,000 - $60,000 per year

    About PayJoy PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy's point-of-sale financing and credit cards, customers gain access to...

  • Customer Service Supervisor Freight Forwarding

    3 days ago

    Jakarta, Jakarta, Indonesia Barsan Global Logistics Full time 15,000,000 - 30,000,000 per year

    Barsan Looking for Customer Service Supervisor Barsan is a Multinational Company with over 150 logistics centers in 65 countries. Barsan serve our customers across a vast geography, from the United States to China, and from Europe to Asia. By joining our professional network, you can contribute to our success with logistics solutions tailored to the...

  • Customer Relations Officer

    3 days ago

    Jakarta, Jakarta, Indonesia Midtou Aryacom Futures Full time 30,000,000 - 50,000,000 per year

    Company DescriptionPT. Midtouis a fully licensed brokerage company in Indonesia engaging in financial derivative futures trading.The company operates under the supervision of BAPPEBTI and provides rigorous and legitimate services to clients. The company offers Foreign Exchange (Forex), Hong Kong Stock Index, Loco London Gold and Multilateral Commodities with...

  • Business Development Manager

    5 days ago

    Jakarta, Jakarta, Indonesia PT Solusiutama Tekno Broker Asuransi Full time $100,000 - $120,000 per year

    About IglooIgloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational...

  • Business Development Manager

    5 days ago

    Jakarta, Jakarta, Indonesia Axinan Full time $90,000 - $120,000 per year

    About IglooIgloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational...

  • Business Development Manager

    3 days ago

    Jakarta, Jakarta, Indonesia Igloo Full time $100,000 - $120,000 per year

    About IglooIgloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational...

  • Traffic & Customs Specialist

    5 days ago

    Jakarta, Jakarta, Indonesia Star Energy Geothermal Full time 6,000,000 - 8,000,000 per year

    About the Role:The Senior Traffic & Customs Specialist process in compliance with the approved Standard Operations Procedures, SHE Procedures, and related Star Energy Geothermal Company and Government Policies, Procedures and Regulations, to ensure timely and cost-efficient provision of formalities services for Company operations.Responsibilities:Must...

  • Retail Supervisor

    3 days ago

    Jakarta, Jakarta, Indonesia PT SELULAR INDO PRATAMA (FELIXINDO) Full time 2,000,000 - 4,000,000 per year

    Company DescriptionFelixindo, established in 2011, originated as a mobile phone boutique and has grown into one of Indonesia's most comprehensive ecosystems for gadgets and Internet of Things (IoT) products. With a commitment to the principle "Customer First, Future Ready," Felixindo combines traditional retail expertise with advanced digital platforms to...