Collections Specialist Lead

7 days ago


Jakarta, Jakarta, Indonesia PT Nityo Infotech Full time 50,000,000 - 100,000,000 per year

Experience Level: Minimum 3–5 years (Junior to Mid-Level)

Role Overview:

Responsible for overseeing and optimizing the collections process to ensure timely and efficient

recovery while maintaining positive client relationships. The role combines operational management

and a strong business perspective.

Key Responsibilities:

 Manage day-to-day collection operations in line with business targets.

 Analyze portfolio data to identify trends and recovery opportunities.

 Design and implement process improvements to optimize collection performance.

 Coordinate with finance, customer service, and compliance teams.

 Prepare performance reports and recommend strategies for delinquency reduction.

 Ensure adherence to company policies, regulatory guidelines, and ethical standards.

Required Skills and Experience:

 Minimum 3 years of experience in Collections or Credit Risk Management.

 Strong business and analytical acumen.

 Background in banking or retail financial services preferred.

 Excellent communication and negotiation skills.

 Experience with collection systems or tools is an advantage.



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