Junior CRM Campaign

1 day ago

Jakarta, Jakarta, Indonesia Nityo Infotech Indonesia Full time

About the Role:

This role is execution-focused, ensuring the flawless deployment of all owned media communications. The OMC Specialist will be the central executor for campaign launches, scheduling, and channel governance.

Execute and Deploy: Implement, set up, and deploy campaigns across all owned media channels, including Push Notifications, In-App Pop-ups/Banners, and Email Marketing.

Campaign Management: Accurately configure campaign settings, target audiences, and creative assets within the marketing automation platform.

Schedule Gatekeeping: Manage and maintain the overall OMC communications schedule,

coordinating deployment timelines across various stakeholders and verticals.

Automation Deployment Support: Support the implementation and deployment of Automated

Customer Relationship Management (CRM) workflows and campaigns, following established test

plans.

Channel Implementation: Support the execution of SMS & WhatsApp Marketing campaigns.

Reporting Support: Generate and format standard OMC reporting data (execution data and

performance metrics).

Position Requirements – In this position, the candidate will:

  • Possess 2 years of hands-on experience in the setup, deployment, and execution of various types of marketing campaigns using marketing automation tools.
  • Demonstrate strong implementation skills and a meticulous approach to campaign setup and testing.
  • Be willing to thrive in a fast-paced, high-volume environment with a strong focus on execution.
  • Be able to coordinate effectively and manage tasks under tight deadlines.
  • Understand the data flow between the marketing automation platform and owned media channels.
  • Have working knowledge of building and deploying Push Notifications, In-App Messages, Email, and WhatsApp communications.

Domain Specific Skills:

  • Proven experience in executing omni-channel campaigns using a major Marketing Automation Tool (e.g., Salesforce Marketing Cloud, Braze, Insider, etc.).
  • HTML 5 for email template creation, scripting knowledge will be an added advantage.
  • An eye for detail in conducting quality assurance (QA) audits and following checklist procedures for campaign deployment.
  • Functional knowledge of data flows and segmentation logic within a CRM/marketing platform.
  • Proficiency in Excel and using formulas to manage and structure data for reporting purposes.
  • Ability to structure and organize campaign engagement data for analysis.

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