Customer Service Representative

6 days ago

Surabaya, East Java, Indonesia PT Mitracomm Ekasarana Full time

Kualifikasi :

  • Min. pendidikan D3/S1, min. IPK 2,75
  • Berpenampilan rapi dan profesional
  • Diutamakan berpengalaman di bidang Customer Service/Sales, fresh graduate dipersilakan melamar Komunikatif, percaya diri, dan memiliki kemampuan problem solving yang baik

Deskripsi Pekerjaan :

  • Menyambut pelanggan dan memberikan informasi terkait produk dan layanan store.
  • Menyelesaikan keluhan pelanggan dengan cepat dan profesional, serta memberikan solusi terbaik. Membantu pelanggan dalam proses pembelian, memastikan transaksi berjalan lancar dan akurat.
  • Memastikan produk di toko terorganisir dengan baik dan stok tersedia sesuai kebutuhan. Menjelaskan dan menawarkan promosi atau penawaran khusus yang sedang berlangsung kepada pelanggan.
  • Memperbarui data pelanggan dan memastikan informasi kontak yang akurat dalam sistem.

Lokasi : Surabaya

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