INOVASI 3

Background
Indonesia's Vision 2045 sets the goal for Indonesia to transition from a resource-based economy towards an advanced service, technology, and knowledge-based economy by the centenary of its independence The National Long Term Development Plan emphasises the urgency of Indonesia's human resource development to fully realise 2045 goals.

Faced however with persistent low student performance that is emblematic of a learning crisis, significant improvement in student learning will be required to reach Indonesia's 2045 goals. Government of Indonesia (GoI) has started an ambitious program of education reforms. Successive education ministers have set out to modernise the education system through reforming the national curriculum and teaching and assessment approaches, to produce citizens with strong foundational skills, open minds, and inclusive values.

Australia is a long-term supporter of the Indonesian basic education sector, with continuous investments supporting education quality improvements for the past two decades, including through the INOVASI program (Phase ; Phase that focused on supporting acquisition of literacy and numeracy foundational skills in early grades classrooms; exploring local problems and solutions; and generating evidence to inform government policy development and practices.

This third phase of INOVASI builds upon the existing program's approach and lessons learned and takes the focus on the development of foundational skills through to the end of the primary grades. Phase 3 will engage with priority issues of Australia's development policy: gender equality, effective inclusion of children with a disability, responses to the climate change challenge in education. It will focus on the challenge of policy implementation and the gaps that exist between national policies and practices at district and school levels, and use the well attested-success of INOVASI's local problem-based approach to continuously support policy development for effective fit between policy and implementation context.

INOVASI Phase 3 is implemented in 25 districts and cities across Indonesia, in the provinces of West Nusa Tenggara, East Nusa Tenggara, North Kalimantan, East Java, West Java, and Maluku. The program also works in Ibu Kota Nusantara (IKN).

The Program is implemented by Palladium on behalf of DFAT.

Purpose of the Position
Under the direction of the Head of Operations, the HR Coordinator will oversee INOVASI personnel recruitment, salary and benefits, contract management, performance management, HR policy development, induction, employee grievance and relations, HR Information System and database, HR reporting, employee compliance, and other human resource functions to support the INOVASI Phase 3 program.

Working with children
Is this position likely to come into contact with children? ☒ Yes ☐ No

Duties

• Oversee all aspects of INOVASI program human resources in line with Palladium guidelines, DFAT policy, and Indonesian Manpower law;
• Supervise and manage the Human Resources personnel and consultants in Jakarta, including building their capacity;
• Coordinate with Head of Operations in developing a personnel annual budget and forecasts including salary, insurance, THR, and staff severance pay;
• Develop and regularly update HR guidelines and HR business processes in line with the strategic goals of the program;
• Establish and lead INOVASI recruitment processes, coordinate the recruitment of project personnel with program teams, provide proactive advice and updates to hiring managers;
• Lead the review, revision and adaptation of INOVASI HR Guidelines for Phase 3, learning from lessons learned from INOVASI Phase 2 in order to improve efficiency and streamline work processes, and adapting the guidelines to Phase 3 new structure and implementation requirements;
• Support the establishment of new HR data management systems to automate the storage, reporting and approval of INOVASI HR processes, if needed. Such systems may include Power Automate or other platforms as may be needed.
• Ensure HR processes, forms and data integrate well with those new systems and with Palladium guidelines;
• Ensure the quality and compliance of staff on-boarding, staff performance management, leave management, compensation and benefit arrangement (insurance and BPJS), and off-boarding process for a team of approximately 100 staff based in Jakarta and in six provincial offices (Nusa Tenggara Barat, Kalimantan Utara, Sumba, Jawa Timur, Maluku and West Java);
• Ensure all staff recruited and engaged by INOVASI fulfil DFAT and Palladium compliance requirements (child protection policy, police checks, reference checks, code of conducts, etc);
• Develop and manage the induction process for new staff in coordination with other team members. Ensure all INOVASI staff receive appropriate induction;
• Ensure all personnel HR information are updated in Palladium HR systems (Kompas, Deltek, ADP for Payroll, and Cornerstone for Recruitment, or others as may be needed);
• Oversee and administer locally-engaged staff contracts in a timely and accurate fashion in compliance with Palladium policy and Indonesian Labour Law, including long term advisers, and short term consultants;
• Ensure local staff are registered under insurance policy and BPJS, and have active insurance coverage throughout their contract period;
• Provide advice and recommendation to Management in terms of staffing issues, including act as a facilitator in staff conflict for resolving the conflict through positive and professional mediation;
• Oversee the visa process for short and long term expatriate employees, in coordination with relevant government ministries;
• Maintain up to date and thorough hard and soft copy of HR files, ensuring safekeeping of classified information and documents;
• Prepare HR reports as required by the Head of Operations;
• Advise the Head of Operations and relevant line managers on personnel compensations and benefits (staff grade, title, salary, severance payments and cost charging);
• Handle employee grievance and relations, in cooperation with Management;
• Other duties as may reasonably be required by Head of Operations consistent with the incumbent's qualifications and experience.

Qualifications And Experience

• The will possess the following qualifications and experience:
• Minimum a Bachelors' degree in a relevant field, affiliations with relevant professional association are an advantage;
• Minimum 7 years of experience in a HR coordination position, in an organisation of similar size and scale;
• Strong experience managing recruitment processes, experience on bulk recruitment for project start and on recruitment in provincial locations up an advantage;
• Ability to work effectively with HR software and HR management systems.
• Proven ability in handling multiple tasks effectively under heavy time and work pressure;
• Proven ability to plan and manage schedules, files/database and working materials as well as to keep confidentiality of documents and information;
• Strong interpersonal skills, including in a cross cultural context;
• Fluent in English (written and spoken) and Bahasa Indonesia.

INOVASI encourages applications from individuals of all backgrounds, including persons with disabilities, and others from underrepresented groups.

Application closes 6 November 2025 at 23:59, Jakarta Time.
INOVASI has zero tolerance for child abuse and exploitation. All successful candidates will be required to adhere to our Child Protection Policy and will be subject to background checks as a condition of employment.
Equity, Diversity & Inclusion
- Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. Women are encouraged to apply