Lead Commercial Fulfillment

• Lead the commercial fulfillment team to achieve the business goals by providing direction, support, and motivation
• Develop and im
• plement strategies to streamline PR to PO processes, ensuring efficiency, accuracy, and scalability
• Perform data analysis to identify inefficiencies and drive strategic initiatives for process improvements
• Lead continuous improvement initiatives to enhance productivity and operational efficiency within the commercial fulfillment team
• Strategize and execute end-to-end improvement initiatives in collaboration with cross-functional teams
• Lead socialization and change management efforts related to new processes, tools and features to ensure smooth implementation
• Oversee the daily operations of the commercial fulfilment team, ensuring timely and accurate PR to PO processing
• Address and resolve operational issues promptly to minimize impact on the fulfillment process
• Monitor and evaluate operational metrics, project status and team performance to ensure targets are met
• Facilitate alignment meetings to ensure a smooth and efficient project execution with multiple stakeholders
• Liaise with suppliers to ensure timely delivery and address any issues related to PO fulfillment
• Responsible for overall team management, including hiring, goal setting and delegation of work, training and development, coaching/mentoring, and completing performance evaluations that are supported by collaboration with stakeholders.

Minimum Qualifications: Education & Knowledge

• Bachelor's degree in Business Administration, Engineering, or a related field from reputable universities
• In-depth understanding of business process optimization and continuous improvement principle
• Experience
• Minimum 3 years of experience in Strategy, Operation Excellence or a similar role, with a proven track record in process efficiency and project management
• Demonstrated experience in leading process improvement initiatives and implementing process optimization strategies
• Preferably has experience in the E-commerce industry
• Proven record in leading a team composed of 2-4 people
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, or similar
• Proficiency in Ms. Office preferably Ms. Excel & Powerpoint
• Personal Characteristics
• Strong Leadership : Exceptional leadership skills with the ability to inspire and motivate a team
• Detail Oriented : High attention to detail and a commitment to accuracy and quality
• Problem Solver : Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing issues
• Collaborative : Excellent interpersonal skills with the ability to work effectively with cross-functional teams and stakeholders
• Change Agent : Adaptable and resilient, with the ability to lead change management efforts and drive continuous improvement

Abilities

• Excellent problem solving, analytical and organization skills
• Strong demonstrated leadership, supervisory and interpersonal skills to lead
• Work collaboratively and effectively with cross-functional teams

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money. Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced. Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission