Hotel Manager

6 days ago

Central Lombok West Nusa Tenggara, Indonesia Unreal Management Full time 120,000,000 - 240,000,000 per year

Qualification

  • Minimum 2–4 years of experience in hospitality, ideally in small hotels, hostels, or guesthouses.

  • Strong leadership and people management skills.

  • Excellent problem-solving and guest service attitude.

  • Good English communication (spoken and written).

  • Hands-on and proactive — not desk-bound.

  • Basic computer skills (email, chat apps, OTA platforms).

  • Familiarity with hotel maintenance, housekeeping standards, and guest service procedures.

  • Ability to work flexible hours, including weekends and holidays.

  • Local or Bali/Lombok-based candidates preferred.

Job desc:

  1. Oversee Daily Operations – Manage all areas of the hotel including front desk, housekeeping, maintenance, and coworking space to ensure smooth, efficient service.

  2. Maintain Property Standards – Ensure rooms, dorms, and facilities are clean, functional, and well-presented; coordinate repairs and upkeep.

  3. Lead and Support Staff – Supervise and train team members, promote teamwork, and ensure professional service at all times.

  4. Enhance Guest Experience – Handle guest feedback, reviews, and complaints promptly; maintain high satisfaction and positive online reputation.

  5. Coordinate with Management – Provide regular operational updates to Management and implement company procedures on-site.

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