IT Production Support

Responsibilities:As a Product Support Intern, you'll play a key role in ensuring users have a smooth experience with our product. You'll assist the product and support teams in handling user feedback, troubleshooting product issues, documenting feature requests, and ensuring continuous product improvement. This role is ideal for someone interested in product...

**The opportunity** **Position Responsibilities**: - **Incident Management**: Respond to and resolve production issues in a timely manner, following established incident management protocols. Escalate complex issues to relevant teams as necessary., and incident reports - **Troubleshooting**: Diagnose and troubleshoot issues affecting production systems....

Company :: DikshatekYears of experience :: 4 +Job

We are looking for a highly motivated individual with good communication skills and prior experience in the Product Management team to be our Product Technical Support. This incumbent will work in close collaboration with Product Managers and the Engineering Team to monitor, maintain, and support every product feature developed in the system so that the team...

We are looking for a highly motivated individual with good communication skills and prior experience in the Product Management team to be our Product Technical Support. This incumbent will work in close collaboration with Business/Product Managers and the Engineering Team to monitor, maintain, and support every product feature developed in the system so that...

Job description:Monitor and ensure all production systems and applications run smoothly with minimal downtime.Handle incidents, system errors, and production issues in a timely and effective manner.Perform daily system and application performance monitoring to ensure business operations are not disrupted.Analyze and troubleshoot technical issues across...

RequirementsExperience:Bachelor's degree in Computer Science, Information Technology, or related field.1–2 years of work experience in IT support, system administration, or production support roles. Key ResponsibilitiesMonitor production systems and applications (Java, Oracle, Python, Linux) to ensure optimal performance and uptime.Respond to and resolve...

We are looking for a highly motivated individual with good communication skills and prior experience in the Product Management team to be our Product Technical Support. This incumbent will work in close collaboration withBusiness/Product Managers and the Engineering Team to monitor, maintain, and support every product feature developed in the system so that...

**Job Title**: Customer Support **Reports To**: Operations Supervisor **Employment Type**: Full-Time **About the Role** We’re looking for a dedicated and customer-focused individual to join our team! As **Customer Support**, you’ll be the first point of contact for parents and students—helping with inquiries, managing enrollments, coordinating class...

Qualifications1–2 years of experience in IT support, system administration, or production support roles.Bachelor's degree in Computer Science, Information Technology, or a related field.Proficient in both written and spoken English and Bahasa Indonesia.Strong knowledge of Java scripting and Jasper Reports.Proficiency in Oracle and PL/SQL ...