IT Production Support

We are looking for a highly motivated individual with good communication skills and prior experience in the Product Management team to be our Product Technical Support. This incumbent will work in close collaboration with Product Managers and the Engineering Team to monitor, maintain, and support every product feature developed in the system so that the team...

We are looking for a highly motivated individual with good communication skills and prior experience in the Product Management team to be our Product Technical Support. This incumbent will work in close collaboration with Business/Product Managers and the Engineering Team to monitor, maintain, and support every product feature developed in the system so that...

Qualifications1–2 years of experience in IT support, system administration, or production support roles.Bachelor's degree in Computer Science, Information Technology, or a related field.Proficient in both written and spoken English and Bahasa Indonesia.Strong knowledge of Java scripting and Jasper Reports.Proficiency in Oracle and PL/SQL ...

Required Qualifications & SkillsAt least 2 years of experience in a technical support, product support, or a similar software troubleshooting role.Basic proficiency in the Java programming language (ability to read, understand, and debug code).Strong knowledge of Relational Database Management Systems (RDBMS) (e.g., MySQL, PostgreSQL, SQL Server).Proficient...

ResponsibilitiesDiagnose and troubleshoot software issues, including bugs, errors, and performance problems.Collaborate with developers and QA to identify root causes and provide effective solutions.Write and execute SQL queries to analyze data and validate system behavior.Provide technical assistance and product knowledge to internal teams or...

Job DescriptionFollow-up on proposals and questions related to application systems from customers submitted through customer services or related business unitsProcess the resolution of issues related to the application system reported by customers or the Bank's internal team in accordance with the Service Level AgreementReport critical incidents to relevant...

About The Role:Monitor ticketing systems and escalate issues as needed.Support product research activities, including data gathering and analysis to improve product operations.Assist in troubleshooting and documenting incidents.Support dashboard monitoring and issue tracking.Help update product data and configurations.Maintain and organize product...

Requirements:Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or related IT fields.Minimum 3 years of relevant experience.Proficient in Windows and Linux OS; cloud platform experience (AWS, Azure, GCP) is a plus.Solid understanding of TCP/IP, DNS, VPN, firewalls, IDS/IPS.Hands-on experience with security tools such as...

Company DescriptionFast8 People Hub is an innovative platform that combines Business Growth Tools, Individual Empowerment Resources, and community synergy to drive business success and foster human well-being. By integrating these solutions, Fast8 enables organizations, professionals, and communities to thrive together in a scalable network. The company...

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in...