Marketing Operation Assistant

1 week ago


Kabupaten Badung, Bali, Indonesia PT. Bali Management Bersama Full time 20,000,000 - 40,000,000 per year

Qualifications & experience

  • Self-motivated with the ability to prioritize tasks and meet deadlines independently
  • Proficiency in various marketing platforms, channels, and best practices, including social media.
  • Excellent written and verbal communication skills, along with exceptional copywriting and proofreading abilities.
  • Strong organizational and management skills, with keen attention to detail
  • 1-3 years of experience in the related field.
  • Bachelor's degree in business administration, marketing, communications, guest relation or a related field.

Tasks & responsibilities

  • Keep track of the calendar and assist customers with planning and booking reservations
  • Keep track of each villa on every OTA to ensure the details are correct.
  • Assist in booking and monitor all reservations and discounts.
  • Monitor the booking confirmations to guests.
  • Manage all calls, emails, or messages for the reservation department, ensuring responses to all queries and maintaining a professional relationship and atmosphere at all times.
  • Ensure smooth coordination with the operational team and develop/maintain professional relationships with all associated departments.
  • Analyze all guest requirements through OTA or emails, recommend suitable options for all customers, and assist in confirming all reservations.
  • Manage all emails from guests, ensuring responses and completion of all guest requests, and evaluate the reservation logbook, providing updates on a daily basis
  • ⁠Any other duties deemed appropriate via discussion with the manager in charge.
  • Handle administration and reporting on a weekly and monthly basis.

Benefits

  • Bonus
  • BPJS Kesehatan
  • BPJS Ketenagakerjaan

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