Community Manager

4 days ago

Jakarta, Jakarta, Indonesia Cetta Online Class Full time

Responsibilities

  • Manage and oversee Cetta Virtual Society operations, events, partnerships, and internal/external relationships
  • Build and maintain strategic partnerships with communities, private organizations, and government entities
  • Connect and map external talent/resources for Cetta Online Class and vice versa
  • Collaborate with marketing team to design and execute community campaigns and UGC strategies
  • Work with operations team to develop community engagement activities that increase brand loyalty and CLTV
  • Maintain and promote positive company image within communities and general public
  • Manage Cetta Virtual Society social media channels
  • Coordinate with volunteers and community members to organize exclusive member activities (weekly/monthly events)
  • Develop community growth roadmap (member targets, engagement rates, UGC contributions) aligned with company KPIs and OKRs
  • Analyze community data with marketing and data teams to support Cetta Online Class business growth
  • Must be based in Jabodetabek (Jakarta, Bogor, Depok, Tangerang, Bekasi) area

Qualifications

  • Bachelor's degree in Communications, Marketing, Education, or a related field (preferred).
  • Minimum 1 year of experience in community management, online engagement, or social media marketing.
  • Strong understanding of language learning trends.
  • Passion for languages and a genuine interest in fostering a supportive learning environment.
  • Strong organizational and time management skills.
  • Ability to work independently and manage multiple projects simultaneously.
  • Proficient in social media management tools and online collaboration platform

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