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eCommerce specialist
2 weeks ago
Job Responsibilities
1. Product Management
- Manage product setup on marketplaces, including product upload, photos, descriptions, categories, variations, pricing, and attributes.
- Optimize Product Detail Pages (PDP) through strong visual presentation and marketplace SEO.
- Perform regular product listing checks and maintenance to ensure accuracy and compliance.
- Provide product performance analysis and insights based on sales and traffic data.
2. Store & Inventory Operation
- Ensure stock availability accuracy across all platforms through close coordination with the warehouse team.
- Manage daily store operations on marketplaces.
- Coordinate with Customer Service and Operations teams to ensure chat performance, shipping, complaints, and returns meet platform SLAs.
3. Campaign & Price Execution
- Execute pricing strategies, promotions, and vouchers based on management direction.
- Ensure all promotional activities run on time and according to the planned schedule.
- Prepare assets and conduct campaign, promotion, and exposure submission to each marketplace.
4. Live Commerce & Affiliate Management
- Manage affiliate programs across marketplaces.
- Prepare and manage live streaming operations, including live schedules, host coordination, pricing, stock availability, and promotional materials.
- Monitor live and affiliate performance for continuous optimization.
5. Advertising & CPAS Management
- Manage and optimize paid marketplace advertising to drive traffic, exposure, and conversions.
- Manage CPAS to expand reach and improve overall sales performance.
- Monitor advertising performance daily and provide optimization recommendations based on campaign results.
Job Requirements
- Minimum 2 years of experience in E-Commerce, Marketplace Operations, Digital Marketing, or related fields.
- Previous experience handling makeup and/or fragrance products is highly preferred.
- Strong familiarity with major marketplaces such as Shopee, TikTok Shop, Tokopedia, or Lazada.
- Solid understanding of product setup, store operations, campaign execution, pricing, ads, live streaming, and affiliate programs.
- Strong analytical mindset with the ability to interpret GMV, traffic, conversion, ROAS, and CTR.
- Detail-oriented, fast learner, proactive, and highly target-driven.
- Able to work well individually and in a fast-paced team environment.