Customer Care Agent

1 week ago

Kecamatan Setiabudi, Indonesia Cartrack Full time 10,000,000 - 20,000,000 per year

Responsibilities :


• Handle all first level of customers technical inquiries via inbound calls, email correspondences, and manage all key accounts.


• Daily monitoring of fleet repairs and adherence to the Fleet non-streaming list.


• Contact customers to investigate the status of non-streaming units and book repairs where unit status is in daily operation.


• Escalate inquiries or issues to relevant departments and ensure proper follow-up.


• Full customer care role including retention of customers, upselling, and selling to existing clients.

Requirements :


• At least 3 - 5 years of experience in customer service, key account management, or retention (BPO, Automotive, or Telematics industry experience preferred).


• Proficiency in Microsoft Office, especially Excel; strong presentation and computer skills.


• Customer-focused, solution-oriented mindset with strong problem-solving abilities.


• Excellent communication and interpersonal skills.


• Proactive, organized, and self-motivated team player with a positive, can-do attitude.

  • Desk Collection Agent

    7 days ago

    Kecamatan Setiabudi, Indonesia Cartrack Full time 4,000,000 - 8,000,000 per year

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Desk Collection Agent to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiencyAs Desk...

  • Freight Forwarding

    6 days ago

    Kecamatan Setiabudi, Indonesia Celerates Full time 500,000 - 2,500,000 per year

    Company DescriptionCelerates is a trusted technology and talent partner that supports companies in finding the right people to strengthen their operations. At this moment, our client, a well-established company in the shipping industry, is looking for anFreight Forwarding & Customs Officerto support and enhance their day-to-day operational activities.Job...

  • Beauty Consultant Aesthetic Clinic

    4 days ago

    Kecamatan Setiabudi, Indonesia PT JAC Konsultan Indonesia Full time 40,000,000 - 80,000,000 per year

    Join our Korean aesthetic clinic at Setiabudi One, South JakartaPlease NoteStart Opening Date : 1 April 2026, Training Will start around late February 2026Location : Setiabudi One, South JakartaA premium Korean concept aesthetic clinic located in Setiabudi One is seeking a confident, persuasive, and customer-focused Beauty Consultant who will guide patients...

  • Real Estate Agent

    7 days ago

    Kecamatan Kuta Selatan, Bali, Indonesia Prestige Property Bali Full time 2,500,000 - 5,000,000 per year

    Company DescriptionPrestige Property Bali is a trusted real estate company based in Bali, specializing in property sales, rentals, and investment opportunities.We pride ourselves on providingverified listings,end-to-end service, andtransparent transactionsfor both local and international clients.Our team is passionate about connecting people with their dream...

  • Service Delivery Agent

    4 days ago

    Kecamatan Mampang Prapatan, Indonesia HAUD Full time 30,000,000 - 50,000,000 per year

    Are you a tech graduate fluent in English with great communication skills?HAUD provides mobile network operators with a complete service to safeguard A2P revenues and enhance network security. This opportunity is in the Managed Service as a Service Delivery Agent. In this role you will be tasked with ensuring proper monitoring control and reporting of HAUD's...

  • Supply and Custom Manager

    7 days ago

    Kecamatan Cikarang Selatan, West Java, Indonesia Daimler Commercial Vehicles Manufacturing Indonesia (DCVMI) Full time $55,000 - $100,000 per year

    PT Daimler Commercial Vehicles Manufacturing IndonesiaCikarang Selatan, Jawa Barat.QUALIFICATIONBachelor degree with relevant backgroundHave work 10 years experience in Import customs, preferably have experience in automobile OEMCustoms expert certified (Sertifikat Ahli Pabean – PPJK) will be a plus pointHave leadership experienceSound exposure to concepts...

  • Guest Relation Officer

    7 days ago

    Kecamatan Kebayoran Baru, Indonesia PT Panca Medika Global Full time 40,000,000 - 80,000,000 per year

    FirstCare Clinic - Panglima Polim was established to deliver top-quality healthcare services. We are more than just a healthcare provider; we are a reliable partner that strives to guide and support you every step of the way. First Care aims to establish strong relationships with patients built on trust, respect and compassion. We remain committed to our...

  • Reservation Sales Agent

    6 days ago

    Kecamatan Kuta Selatan, Bali, Indonesia Grün Resorts Full time 2,000,000 - 4,500,000 per year

    Grün is a boutique hospitality brand with destinations in Uluwatu, Canggu, and Ubud in Bali, Indonesia. They focus on creating sophisticated destinations in nature, providing memorable experiences for guests while enhancing nature.Requirements:Ready to join immediatelyWilling to work in Bali , preferably Canggu/Uluwatu locationsExperienced with VHP...

  • Store Staff

    7 days ago

    Kecamatan Mengwi, Bali, Indonesia Evenly Full time 200,000 - 400,000 per year

    We are looking for a store manager at Evenly - a protein drink flagstore (Cemagi/Seseh)About EvenlyWe're Evenly. A protein drink store built ontransparency, clarity, and function.We serve protein drinks made with real ingredients, clean labels, and zero fluff. No claims, no hype, just protein drinks that speak for themselves.Now, we're looking for kind,...

  • Team Lead

    7 days ago

    Kecamatan Jombang, East Java, Indonesia FLOTEC Business Solutions Full time 50,000,000 - 100,000,000 per year

    Company DescriptionPT Prodia Widyahusada Tbk, established in 1973, is Indonesia's largest and best clinical laboratory, dedicated to providing better diagnostics with wholehearted service. With the internal tagline "Love for Quality," Prodia is committed to delivering continuous improvements and exceptional customer service. The company is guided by a vision...