Process Improvement Support

3 days ago

Jakarta, Jakarta, Indonesia Shopee Internasional Indonesia Full time

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

  • Handle boundary hub drawing to minimize misroute
  • Control and monitoring driver zone mapping (including checking new station)
  • Handle split district with multiple hubs
  • Maintain and create drawing zone

Requirements:

  • Bachelor's degree in industrial engineering, informatics management, or any related field.
  • Minimum 1 - 2 years experiences in an Express/Logistic company (fresh graduates are welcome to apply)
  • Excellent problem solving and analytical skills
  • Good communication (written and verbal) and also a good persentation skill
  • Have the ability to use software systems (VMS, SAP, TMS, etc)
  • Willing to be placed in Sunter, North Jakarta

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